FOH Final Test- Zaxby's Complete
Questions And Solutions 2025
Team Members are required to greet or acknowledge a guest within ___________ of
them entering the establishment or activating the drive thru CORRECT ANSWERS 5
seconds
The 4 basic steps of service and communicating with the guests are: CORRECT
ANSWERS eye contact, offering closing statements, greeting the guest, smiling
When a guest says "thank you," you may reply by saying? CORRECT ANSWERS -
You're welcome
-No, thank you
Table touching refers to? CORRECT ANSWERS talking to dining room guests about
their experience
How often should the parking lot be cleaned? CORRECT ANSWERS five times by five
o clock
When should you close the dumpster doors and gates? CORRECT ANSWERS any
time they are opened
The following items must be placed on every table in the lobby: CORRECT ANSWERS
-roll card
What must be used to wipe down all table tops and roll cards? CORRECT ANSWERS
dish soap towel
When emptying the lobby trash cans, you should pull the bad out while in lobby and
carry it to the rear service door and then place two clean liners in the can (T/F)
CORRECT ANSWERS False
How often should zalad bowls be removed from the bin and taken to the dish room?
CORRECT ANSWERS a minimum of every 15 minutes
When cleaning trays, you should wipe them down with a white towel and all purpose
cleaner (T/F) CORRECT ANSWERS True
Booths and crumb catchers should be wiped down using the same towel and a solution
of Dawn dishwashing soap that was used to wipe down tables (T/F) CORRECT
ANSWERS False
, Peak periods for lunch are between the hours of ______ and _____ CORRECT
ANSWERS 11:30 AM and 1:30 PM
What is the proper hold time for tea? CORRECT ANSWERS four hours
How much sugar should be used when prepping sweet tea? CORRECT ANSWERS
one 64 oz bag
Lemons should be placed in a new crock a minimum of every _______ hours
CORRECT ANSWERS four
A fresh batch of tea was made today at 10:15 AM by John Smith. What information
needs to be included on the prep label? CORRECT ANSWERS TEA, JS, 10:15 AM,
(today's date), 2:15 PM
Restrooms should be cleaned at least ________ and every ________ during the rush.
CORRECT ANSWERS once an hour; 15 minutes
Always use a _________________ when a guest has spilled a drink, it is raining, or you
are spot mopping CORRECT ANSWERS wet floor sign
What size plate should dine-in Meal Dealz be served on? CORRECT ANSWERS 9 inch
What size box should take-out Meal Dealz (except Nibblers) be served in? CORRECT
ANSWERS 205 box
For a take-out Nibblers meal, us a _______________ box CORRECT ANSWERS three
compartment box
All Meal Dealz are served with _____________ ounces of fries and a
_______________ beverage CORRECT ANSWERS 5; 22 oz. (small)
What are the two default sauces on the Kickin Chicken? CORRECT ANSWERS -tongue
torch
-ranch
How many Nibblers come in a meal? CORRECT ANSWERS 3
How many chicken fingers come on a nibbler? CORRECT ANSWERS 1
What sauce comes on a nibbler? CORRECT ANSWERS zax sauce
What comes on a grilled chicken sandwich? CORRECT ANSWERS -honey mustard
-tomato
-lettuce
-grilled chicken
Questions And Solutions 2025
Team Members are required to greet or acknowledge a guest within ___________ of
them entering the establishment or activating the drive thru CORRECT ANSWERS 5
seconds
The 4 basic steps of service and communicating with the guests are: CORRECT
ANSWERS eye contact, offering closing statements, greeting the guest, smiling
When a guest says "thank you," you may reply by saying? CORRECT ANSWERS -
You're welcome
-No, thank you
Table touching refers to? CORRECT ANSWERS talking to dining room guests about
their experience
How often should the parking lot be cleaned? CORRECT ANSWERS five times by five
o clock
When should you close the dumpster doors and gates? CORRECT ANSWERS any
time they are opened
The following items must be placed on every table in the lobby: CORRECT ANSWERS
-roll card
What must be used to wipe down all table tops and roll cards? CORRECT ANSWERS
dish soap towel
When emptying the lobby trash cans, you should pull the bad out while in lobby and
carry it to the rear service door and then place two clean liners in the can (T/F)
CORRECT ANSWERS False
How often should zalad bowls be removed from the bin and taken to the dish room?
CORRECT ANSWERS a minimum of every 15 minutes
When cleaning trays, you should wipe them down with a white towel and all purpose
cleaner (T/F) CORRECT ANSWERS True
Booths and crumb catchers should be wiped down using the same towel and a solution
of Dawn dishwashing soap that was used to wipe down tables (T/F) CORRECT
ANSWERS False
, Peak periods for lunch are between the hours of ______ and _____ CORRECT
ANSWERS 11:30 AM and 1:30 PM
What is the proper hold time for tea? CORRECT ANSWERS four hours
How much sugar should be used when prepping sweet tea? CORRECT ANSWERS
one 64 oz bag
Lemons should be placed in a new crock a minimum of every _______ hours
CORRECT ANSWERS four
A fresh batch of tea was made today at 10:15 AM by John Smith. What information
needs to be included on the prep label? CORRECT ANSWERS TEA, JS, 10:15 AM,
(today's date), 2:15 PM
Restrooms should be cleaned at least ________ and every ________ during the rush.
CORRECT ANSWERS once an hour; 15 minutes
Always use a _________________ when a guest has spilled a drink, it is raining, or you
are spot mopping CORRECT ANSWERS wet floor sign
What size plate should dine-in Meal Dealz be served on? CORRECT ANSWERS 9 inch
What size box should take-out Meal Dealz (except Nibblers) be served in? CORRECT
ANSWERS 205 box
For a take-out Nibblers meal, us a _______________ box CORRECT ANSWERS three
compartment box
All Meal Dealz are served with _____________ ounces of fries and a
_______________ beverage CORRECT ANSWERS 5; 22 oz. (small)
What are the two default sauces on the Kickin Chicken? CORRECT ANSWERS -tongue
torch
-ranch
How many Nibblers come in a meal? CORRECT ANSWERS 3
How many chicken fingers come on a nibbler? CORRECT ANSWERS 1
What sauce comes on a nibbler? CORRECT ANSWERS zax sauce
What comes on a grilled chicken sandwich? CORRECT ANSWERS -honey mustard
-tomato
-lettuce
-grilled chicken
