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CISA EXAM 1 Questions & Answers(RATED A+)

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1. An IS auditor should expect which of the following items to be included in the request for proposal (RFP) when IS is procuring services from an independent service provider (ISP)? A References from other customers B Service level agreement (SLA) template C Maintenance agreement D Conversion plan - ANSWERThe answer is A An IS auditor should look for an independent verification that the ISP can perform the tasks being contracted for. References from other customers would provide an independent, external review and verification of procedures and processes the ISP follows—issues which would be of concern to an IS auditor. Checking references is a means of obtaining an independent verification that the vendor can perform the services it says it can. A maintenance agreement relates more to equipment than to services, and a conversion plan, while important, is less important than verification that the ISP can provide the services they propose. 2. To aid management in achieving IT and business alignment, an IS auditor should recommend the use of: A control self-assessments. B a business impact analysis. C an IT balanced scorecard.

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CISA EXAM 1 Questions &
Answers(RATED A+)
1. An IS auditor should expect which of the following items to be included in the
request for proposal

(RFP) when IS is procuring services from an independent service provider (ISP)?

A References from other customers

B Service level agreement (SLA) template

C Maintenance agreement

D Conversion plan - ANSWERThe answer is A

An IS auditor should look for an independent verification that the ISP can perform the
tasks being

contracted for. References from other customers would provide an independent,
external review and

verification of procedures and processes the ISP follows—issues which would be of
concern to an IS

auditor. Checking references is a means of obtaining an independent verification that
the vendor can

perform the services it says it can. A maintenance agreement relates more to
equipment than to services,

and a conversion plan, while important, is less important than verification that the
ISP can provide the

services they propose.

2. To aid management in achieving IT and business alignment, an IS auditor should
recommend the

use of:

A control self-assessments.

B a business impact analysis.

C an IT balanced scorecard.

,D business process reengineering. - ANSWERThe correct answer is C

An IT balanced scorecard (BSC) provides the bridge between IT objectives and
business objectives by

supplementing the traditional financial evaluation with measures to evaluate
customer satisfaction,

internal processes and the ability to innovate. Control self-assessment (CSA),
business impact analysis

(BIA) and business process reengineering (BPR) are insufficient to align IT with
organizational

objectives.

3. A poor choice of passwords and transmission over unprotected communications
lines are examples

of:

A vulnerabilities.

B threats.

C probabilities.

D impacts. - ANSWERThe answer is A

Vulnerabilities represent characteristics of information resources that may be
exploited by a threat.

Threats are circumstances or events with the potential to cause harm to information
resources.

Probabilities represent the likelihood of the occurrence of a threat, while impacts
represent the

outcome or result of a threat exploiting a vulnerability.

4. To support an organization's goals, an IS department should have:

A a low-cost philosophy.

B long- and short-range plans.

C leading-edge technology.

D plans to acquire new hardware and software. - ANSWERThe correct answer is B

, To ensure its contribution to the realization of an organization's overall goals,
the IS department should

have long- and short-range plans that are consistent with the organization's
broader plans for attaining

its goals. Choices A and C are objectives, and plans would be needed to delineate
how each of the

objectives would be achieved. Choice D could be a part of the overall plan but would
be required only

2/11Latihan CISA Exam Chapter 2

if hardware or software is needed to achieve the organizational goals.

5. A local area network (LAN) administrator normally would be restricted from:

A having end-user responsibilities.

B reporting to the end-user manager.

C having programming responsibilities.

D being responsible for LAN security administration. - ANSWERThe correct answer
is C

A LAN administrator should not have programming responsibilities but may have
end-user

responsibilities. The LAN administrator may report to the director of the IPF or, in a
decentralized

operation, to the end-user manager. In small organizations, the LAN administrator
may also be

responsible for security administration over the LAN.

6. To minimize costs and improve service levels an outsourcer should seek which of
the following

contract clauses?

A O/S and hardware refresh frequencies

B Gain-sharing performance bonuses

C Penalties for noncompliance

D Charges tied to variable cost metrics - ANSWERThe correct answer is B
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