Pharmacy Technician Exam CVS
Questions and Answers | Latest Version
| 2024/2025 | 100% Pass
How should a pharmacy technician handle a prescription for a controlled substance?
✔✔ Ensure the proper documentation is completed, verify patient information, and store the
medication securely
What is the purpose of a medication therapy management (MTM) program in a pharmacy
setting?
✔✔ To improve patient outcomes by reviewing medications for appropriateness, interactions,
and side effects
What should a pharmacy technician do if a prescription is missing required information?
✔✔ Contact the prescribing doctor to clarify the missing details before filling the prescription
When should a pharmacy technician ask a pharmacist for assistance?
✔✔ Whenever unsure about a medication, dosage, or patient condition
1
,What action should a pharmacy technician take when a patient requests a generic alternative for
a prescribed medication?
✔✔ Verify with the pharmacist to ensure the generic is appropriate and offer it to the patient
How can a pharmacy technician reduce the risk of medication errors?
✔✔ Double-check all prescriptions for accuracy and ensure correct labeling before dispensing
What is the correct procedure for handling expired medications in the pharmacy?
✔✔ Remove them from the shelves, document the removal, and return them to the supplier or
dispose of them as instructed
How should a pharmacy technician respond if a patient complains about the cost of their
medication?
✔✔ Suggest generic alternatives, check for insurance coverage, or offer information on
assistance programs
What is the role of a pharmacy technician when receiving medication shipments?
✔✔ Verify the shipment contents, ensure medications are stored properly, and check expiration
dates
2
, What should a pharmacy technician do when they notice a medication recall?
✔✔ Remove the affected medication from shelves, follow recall procedures, and notify the
pharmacist
How should a pharmacy technician respond if a patient has an adverse reaction to a medication?
✔✔ Advise the patient to report the reaction to the pharmacist and ensure the issue is
documented
What are the proper steps for handling hazardous drugs in the pharmacy?
✔✔ Follow safety protocols, wear appropriate personal protective equipment, and store the drugs
according to regulations
How should a pharmacy technician verify the accuracy of a prescription before dispensing?
✔✔ Confirm the patient's name, medication, dosage, and quantity match the prescription details
What should a pharmacy technician do when a medication is not in stock?
✔✔ Notify the patient, offer alternatives if appropriate, and contact the supplier for availability
3
Questions and Answers | Latest Version
| 2024/2025 | 100% Pass
How should a pharmacy technician handle a prescription for a controlled substance?
✔✔ Ensure the proper documentation is completed, verify patient information, and store the
medication securely
What is the purpose of a medication therapy management (MTM) program in a pharmacy
setting?
✔✔ To improve patient outcomes by reviewing medications for appropriateness, interactions,
and side effects
What should a pharmacy technician do if a prescription is missing required information?
✔✔ Contact the prescribing doctor to clarify the missing details before filling the prescription
When should a pharmacy technician ask a pharmacist for assistance?
✔✔ Whenever unsure about a medication, dosage, or patient condition
1
,What action should a pharmacy technician take when a patient requests a generic alternative for
a prescribed medication?
✔✔ Verify with the pharmacist to ensure the generic is appropriate and offer it to the patient
How can a pharmacy technician reduce the risk of medication errors?
✔✔ Double-check all prescriptions for accuracy and ensure correct labeling before dispensing
What is the correct procedure for handling expired medications in the pharmacy?
✔✔ Remove them from the shelves, document the removal, and return them to the supplier or
dispose of them as instructed
How should a pharmacy technician respond if a patient complains about the cost of their
medication?
✔✔ Suggest generic alternatives, check for insurance coverage, or offer information on
assistance programs
What is the role of a pharmacy technician when receiving medication shipments?
✔✔ Verify the shipment contents, ensure medications are stored properly, and check expiration
dates
2
, What should a pharmacy technician do when they notice a medication recall?
✔✔ Remove the affected medication from shelves, follow recall procedures, and notify the
pharmacist
How should a pharmacy technician respond if a patient has an adverse reaction to a medication?
✔✔ Advise the patient to report the reaction to the pharmacist and ensure the issue is
documented
What are the proper steps for handling hazardous drugs in the pharmacy?
✔✔ Follow safety protocols, wear appropriate personal protective equipment, and store the drugs
according to regulations
How should a pharmacy technician verify the accuracy of a prescription before dispensing?
✔✔ Confirm the patient's name, medication, dosage, and quantity match the prescription details
What should a pharmacy technician do when a medication is not in stock?
✔✔ Notify the patient, offer alternatives if appropriate, and contact the supplier for availability
3
