USAA
USAA LICENSING EXAM QUESTIONS AND
ANSWERS UPDATED (2024/2025)
(VERIFIED ANSWERS)
Concealment - ANS ✓Insured or prospect deliberately withholding material
information from the insurer, this voids coverage
Material Misrepresentation - ANS ✓Insured or prospect giving incorrect
material information to the insurer, this voids coverage
Warranty - ANS ✓A written condition in the policy that must be true at the time
of the loss
Texas Department of Insurance - ANS ✓In Texas, the insurance industry is
regulated by the
Commissioner - ANS ✓The (_______) is appointed by the governor and heads the
Texas Department of Insurance
Adjuster - ANS ✓According to the Texas Insurance Code, any person who
investigates or adjusts losses, or any person who supervises the handling of
claims must be licensed as an (_______________)
A Staff Adjuster - ANS ✓A (_____) is on the payroll of an insurance company and
is paid a salary or by the hour
Independent Adjuster - ANS ✓A (___) handles claims for one or more insurance
companies and receives a fee based on time and expense.
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USAA LICENSING
,USAA
Public Adjuster - ANS ✓A (__) works on behalf of the insured in negotiating a
claim settlement. In Texas a (______) requires another separate license called a
"public adjusters license".
Insurance Agent - ANS ✓Persons marketing (Selling) insurance products are
called (___)
Alien Insurer - ANS ✓An insurer organized and domiciled outside the United
States is called an (_____)
Domestic Insurer - ANS ✓An insurer organized, admitted, and writing
insurance in Texas is called a (______)
A Foreign Insurer - ANS ✓An insurer domiciled outside the state where she
writes business is called a (____)
Unfair Claim Settlement - ANS ✓An adjuster intentionally lowballs the claim
settlement by offering less than the amount owed to the insured
Unfair Claim Settlement Practices Act - ANS ✓An Agent collects a premium for
a policy, but does not send it to the company and allows a policy to be canceled
Unfair Claims Settlement Practices Act - ANS ✓The insurance company fails to
adopt reasonable standards for processing claims
Unfair Claim Settlement - ANS ✓If an adjuster were to deny a claim without
conducting a reasonable investigation. This would be an example of what type of
claim settlement violation?
Supplemental Coverages - ANS ✓The insurance company defends the insured
for a suit arising out of a covered claim
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USAA LICENSING
, USAA
An unfair claims settlement practice. - ANS ✓If an adjuster were to deny a
claim without providing the policyholder with a reasonable explanation for the
denial, this would be an example of what type of claims settlement practice?
An unfair claims settlement practice - ANS ✓If the adjuster tells the insured
that he has no coverage under a policy when the coverage really exists, this
would be an example of what type of claims settlement practice?
15 days - ANS ✓How many days does an adjust have to acknowledge the claim
15 Business days - ANS ✓How many days does an adjust have to accept or
reject the claim after he receives complete information?
5 calendar days - ANS ✓How many days does an adjuster have to send the
check after he agrees to pay the claim?
What hazards does Standard Fire Protection cover? - ANS ✓(FLI)Fire,
Lightning, Internal Explosions
What hazards does Name Peril "Basic" Cover? - ANS ✓(FLI)+
W-Wind
C- Civil Commotion
S- Smoke
H- Hail
A- Aircraft
V- Vehicle not owned by the insured
V- Volcano activity
E- Explosion
R- Riot
M- Malicious Mischief
3
USAA LICENSING
USAA LICENSING EXAM QUESTIONS AND
ANSWERS UPDATED (2024/2025)
(VERIFIED ANSWERS)
Concealment - ANS ✓Insured or prospect deliberately withholding material
information from the insurer, this voids coverage
Material Misrepresentation - ANS ✓Insured or prospect giving incorrect
material information to the insurer, this voids coverage
Warranty - ANS ✓A written condition in the policy that must be true at the time
of the loss
Texas Department of Insurance - ANS ✓In Texas, the insurance industry is
regulated by the
Commissioner - ANS ✓The (_______) is appointed by the governor and heads the
Texas Department of Insurance
Adjuster - ANS ✓According to the Texas Insurance Code, any person who
investigates or adjusts losses, or any person who supervises the handling of
claims must be licensed as an (_______________)
A Staff Adjuster - ANS ✓A (_____) is on the payroll of an insurance company and
is paid a salary or by the hour
Independent Adjuster - ANS ✓A (___) handles claims for one or more insurance
companies and receives a fee based on time and expense.
1
USAA LICENSING
,USAA
Public Adjuster - ANS ✓A (__) works on behalf of the insured in negotiating a
claim settlement. In Texas a (______) requires another separate license called a
"public adjusters license".
Insurance Agent - ANS ✓Persons marketing (Selling) insurance products are
called (___)
Alien Insurer - ANS ✓An insurer organized and domiciled outside the United
States is called an (_____)
Domestic Insurer - ANS ✓An insurer organized, admitted, and writing
insurance in Texas is called a (______)
A Foreign Insurer - ANS ✓An insurer domiciled outside the state where she
writes business is called a (____)
Unfair Claim Settlement - ANS ✓An adjuster intentionally lowballs the claim
settlement by offering less than the amount owed to the insured
Unfair Claim Settlement Practices Act - ANS ✓An Agent collects a premium for
a policy, but does not send it to the company and allows a policy to be canceled
Unfair Claims Settlement Practices Act - ANS ✓The insurance company fails to
adopt reasonable standards for processing claims
Unfair Claim Settlement - ANS ✓If an adjuster were to deny a claim without
conducting a reasonable investigation. This would be an example of what type of
claim settlement violation?
Supplemental Coverages - ANS ✓The insurance company defends the insured
for a suit arising out of a covered claim
2
USAA LICENSING
, USAA
An unfair claims settlement practice. - ANS ✓If an adjuster were to deny a
claim without providing the policyholder with a reasonable explanation for the
denial, this would be an example of what type of claims settlement practice?
An unfair claims settlement practice - ANS ✓If the adjuster tells the insured
that he has no coverage under a policy when the coverage really exists, this
would be an example of what type of claims settlement practice?
15 days - ANS ✓How many days does an adjust have to acknowledge the claim
15 Business days - ANS ✓How many days does an adjust have to accept or
reject the claim after he receives complete information?
5 calendar days - ANS ✓How many days does an adjuster have to send the
check after he agrees to pay the claim?
What hazards does Standard Fire Protection cover? - ANS ✓(FLI)Fire,
Lightning, Internal Explosions
What hazards does Name Peril "Basic" Cover? - ANS ✓(FLI)+
W-Wind
C- Civil Commotion
S- Smoke
H- Hail
A- Aircraft
V- Vehicle not owned by the insured
V- Volcano activity
E- Explosion
R- Riot
M- Malicious Mischief
3
USAA LICENSING
