BU.920.601 (Business Communication) Latest Exam Readiness Guide .

BU.920.601



Business Communication




LATEST EXAM READINESS
GUIDE
Q&S




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,1. Which model of communication focuses on the dynamic
aspects of communication and feedback mechanisms?
- A) Linear Model
- B) Transactional Model
- C) Interactional Model
- D) Shannon-Weaver Model

Answer: B) Transactional Model
Rationale: The transactional model emphasizes the
simultaneous sending and receiving of messages and
considers feedback an essential component.

2. What is considered a significant barrier in intercultural
communication?
- A) Stereotyping
- B) Feedback
- C) Paraphrasing
- D) Nonverbal cues

Answer: A) Stereotyping
Rationale: Stereotyping can lead to misunderstandings
and negative biases in intercultural communication settings.

3. Which of the following is NOT a principle of effective
business communication?
- A) Clarity
- B) Ambiguity
- C) Conciseness
- D) Courtesy

Answer: B) Ambiguity
Rationale: Effective communication should avoid
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, ambiguity to ensure the message is understood as
intended.

4. The grapevine communication network in a business
context is an example of what type of communication?
- A) Formal communication
- B) Nonverbal communication
- C) Informal communication
- D) Barrier to communication

Answer: C) Informal communication
Rationale: The grapevine is an informal network that
exists parallel to official communication channels.

5. In which stage of team development is open
communication most critical for the team’s success?
- A) Forming
- B) Storming
- C) Norming
- D) Performing

Answer: D) Performing
Rationale: Open communication helps fully functioning
teams cooperate and achieve high performance levels.

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#### Fill-in-the-Blank Questions

6. _______ communication refers to the transfer of
information across cultures.

Answer: Intercultural
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