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ISSA Unit 12 | Latest Update | 2024/2025 | Rated A+

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ISSA Unit 12 | Latest Update | 2024/2025 | Rated A+ What is a key component of effective communication between a trainer and a client? - Using technical jargon - Avoiding feedback Active listening - Minimizing interaction Which communication skill is essential for building trust with clients? Empathy - Speaking in technical terms - Dominating the conversation - Providing generic advice How can a trainer ensure that instructions are clearly understood by clients? - Speaking quickly - Using complex language Providing clear, concise directions 2 - Repeating instructions in a monotone voice What is an important aspect of non-verbal communication in a training setting? - Avoiding eye contact Using appropriate body language - Speaking loudly - Fidgeting during conversations How should a trainer handle a situation where a client is not following the exercise plan? - Ignoring the issue - Criticizing the client publicly Discussing the issue privately and seeking solutions - Replacing the client with another What role does feedback play in the trainer-client relationship? - It creates conflict It helps improve performance and communication - It is unnecessary 3 - It should be avoided How can trainers effectively communicate with clients who have different learning styles? Adapting communication methods to fit each client’s learning preferences - Using only one method of instruction

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Uploaded on
August 18, 2024
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Written in
2024/2025
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ISSA Unit 12 | Latest Update | 2024/2025 |
Rated A+
What is a key component of effective communication between a trainer and a client?

- Using technical jargon

- Avoiding feedback


✔✔ Active listening


- Minimizing interaction




Which communication skill is essential for building trust with clients?


✔✔ Empathy


- Speaking in technical terms

- Dominating the conversation

- Providing generic advice




How can a trainer ensure that instructions are clearly understood by clients?

- Speaking quickly

- Using complex language


✔✔ Providing clear, concise directions

1

, - Repeating instructions in a monotone voice




What is an important aspect of non-verbal communication in a training setting?

- Avoiding eye contact


✔✔ Using appropriate body language


- Speaking loudly

- Fidgeting during conversations




How should a trainer handle a situation where a client is not following the exercise plan?

- Ignoring the issue

- Criticizing the client publicly


✔✔ Discussing the issue privately and seeking solutions


- Replacing the client with another




What role does feedback play in the trainer-client relationship?

- It creates conflict


✔✔ It helps improve performance and communication


- It is unnecessary


2
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