Panda Express Module 2 Questions and Answers

What can you do as a manager to become a transition person in your store? Ans- I could change the negative behaviors and replace them with positive Why is protecting the lives of our guests and associates most important in an event of an emergency? Ans- Because our people are our foundation and peoples lives are #1 in an emergency and our goal is to be loved by our guests Gas leak Ans- Tell PIC Turn off Chinese's cooking range, all fryers, hot water heater and gas heater If HVAC is operated with gas turn that off too Find the smell Fire Ans- Tell PIC Fire extinguisher If fire is too large evacuate everyone and call 911 Use Ansul system when leaving the store P.A.S.S. Robbery Ans- 4 Cs : calm, cooperate, comply, communicate Keep back door locked always. Use front door Use peephole to see who's at back door Move extra money from register to safe Count money away from guests Never leave money unattended Check cameras to be sure they are working Natural disaste