Wellcare A+ Questions and Answers 2024
False - ANS-Agents who have never had any verbal warnings cannot be issued a
corrective action plan
60 - ANS-A grievance request, or any evidence concerning a grievance, must be filed
orally or in writing no later than 60 calendar days from the date of the event of the date
the member is made aware of the issue.
all of the above - ANS-Steps to take when safeguarding and securing PHI and PII
include:
327 - ANS-Wellcare has added ____ new counties to our footprint in 2022
Library Card - ANS-Which of the following is not an example of Protected Health
Information (PHI)
five - ANS-All standalone PDP formularies have a ____ -tier structure for 2022
True - ANS-To ensure accurate data entry, you should repeat the Medicare ID back to
the beneficiary.
Written, Electronic, Verbal - ANS-Communication of PHI can be:
All of the above (Member satisfaction/Experience, Complaints, Rapid Disenrollment) -
ANS-Key areas you as a Sales Agent/Broker have control over and impact upon
regarding Star (quality) ratings are:
True - ANS-All Wellcare standalone PDP plans will have a $0 Tier 1 preferred retail and
mail benefit.
True - ANS-Wellcare has expanded coverage in Massachusetts, Nebraska, and
Oklahoma.
True - ANS-Wellcare offers a wide variety of Medicare products consolidated under a
new Wellcare brand.
False - ANS-Agents who have never had any verbal warnings cannot be issued a
corrective action plan
60 - ANS-A grievance request, or any evidence concerning a grievance, must be filed
orally or in writing no later than 60 calendar days from the date of the event of the date
the member is made aware of the issue.
all of the above - ANS-Steps to take when safeguarding and securing PHI and PII
include:
327 - ANS-Wellcare has added ____ new counties to our footprint in 2022
Library Card - ANS-Which of the following is not an example of Protected Health
Information (PHI)
five - ANS-All standalone PDP formularies have a ____ -tier structure for 2022
True - ANS-To ensure accurate data entry, you should repeat the Medicare ID back to
the beneficiary.
Written, Electronic, Verbal - ANS-Communication of PHI can be:
All of the above (Member satisfaction/Experience, Complaints, Rapid Disenrollment) -
ANS-Key areas you as a Sales Agent/Broker have control over and impact upon
regarding Star (quality) ratings are:
True - ANS-All Wellcare standalone PDP plans will have a $0 Tier 1 preferred retail and
mail benefit.
True - ANS-Wellcare has expanded coverage in Massachusetts, Nebraska, and
Oklahoma.
True - ANS-Wellcare offers a wide variety of Medicare products consolidated under a
new Wellcare brand.
