Florida Adjuster Exam Questions and
Answers 2024
Which of the following is NOT one of the duties of the Department of Financial
Services?
b. Dept does NOT set rates nor write policies - ANS-Set rates and write policies for
various company products
The adjuster has a particular relationship to his principal, the insurer. Which of the
following best describes this relationship? - ANS-It is a fiduciary relationship.
The Claims Adjuster's role in the insurance industry includes all the following EXCEPT: -
ANS-Gives appropriate legal advice and writes binding contracts
All of the following activities are illegal for an adjuster, EXCEPT: - ANS-Use only
company forms to prepare releases
All of the following are part of the conditions imposed upon the insured in the event of a
loss, EXCEPT: - ANS-Insured should negotiate on behalf of the company for 3rd party
claimants.
A claimant was given a settlement, which stipulated, that if the claimant did not contact
the company within a certain period of time, the claim would automatically close. No
release was signed. Which of the following best describes this method of settlement? -
ANS-No release or walk-away
The Continuing Education requirement to maintain an Adjuster license in Florida is: -
ANS-Twenty four hours every two years.
An adjuster received written notice from the Department of Financial Services regarding
a claim. What length of time does he have to respond to the inquiry? - ANS-21 calendar
days
Comparative negligence is determined through - ANS-Investigation &
AnalysisAgreement between parties or by mediation or arbitrationJudge and/or jury
During what period of time must an adjuster reply to communication from a policyholder
, on a claim? - ANS-14 days
Which of the following is NOT a goal in the adjusting process? - ANS-always pay the
maximum limit of the policy
An adjuster offered a claimant a settlement where the full payment would be presented
and a release was signed. This is called a: - ANS-A Full Release settlement
Adjuster Jane moved from one city in Florida to another. What length of time does she
have to notify the Insurance Department of the address change? - ANS-30 Days
Which of the following is TRUE? - ANS-If an appointment is terminated, an adjuster has
48 months to secure another appointment
Bad Faith & Adjusting Practices - Under the Florida Unfair Trade Practices Act & the
Unfair Methods of Competition and Unfair or Deceptive Acts, all of the following are
prohibited, EXCEPT: - ANS-Adjuster keeps accurate records on a claim
Florida's Administrative Code contains a Code of Ethics for Adjuster - which of the
following is FALSE? - ANS-An Adjuster owes fair and prompt treatment to their own
company's policyholders only
Which of the following is a duty owed to an invitee? - ANS-land owner must make
reasonable efforts to maintain property in safe condition
What is the difference between liability and coverage? - ANS-liability is a legal doctrine
and coverage is a contractual obligation
Which of the following is NOT one of the fiduciary responsibilities of an adjuster? -
ANS-Withhold pertinent information from the company to please a client
Which of the following is NOT one of the duties of the Florida Department of Financial
Services? - ANS-The Department writes policies for the non-standard insurance
companies.
Continuing education requirements to maintain a Customer representative license are: -
ANS-24 hours every two years.
When an insurance licensee ends his appointment with an authorized company in
Florida, he has how long to secure another appointment? - ANS-48 months
Answers 2024
Which of the following is NOT one of the duties of the Department of Financial
Services?
b. Dept does NOT set rates nor write policies - ANS-Set rates and write policies for
various company products
The adjuster has a particular relationship to his principal, the insurer. Which of the
following best describes this relationship? - ANS-It is a fiduciary relationship.
The Claims Adjuster's role in the insurance industry includes all the following EXCEPT: -
ANS-Gives appropriate legal advice and writes binding contracts
All of the following activities are illegal for an adjuster, EXCEPT: - ANS-Use only
company forms to prepare releases
All of the following are part of the conditions imposed upon the insured in the event of a
loss, EXCEPT: - ANS-Insured should negotiate on behalf of the company for 3rd party
claimants.
A claimant was given a settlement, which stipulated, that if the claimant did not contact
the company within a certain period of time, the claim would automatically close. No
release was signed. Which of the following best describes this method of settlement? -
ANS-No release or walk-away
The Continuing Education requirement to maintain an Adjuster license in Florida is: -
ANS-Twenty four hours every two years.
An adjuster received written notice from the Department of Financial Services regarding
a claim. What length of time does he have to respond to the inquiry? - ANS-21 calendar
days
Comparative negligence is determined through - ANS-Investigation &
AnalysisAgreement between parties or by mediation or arbitrationJudge and/or jury
During what period of time must an adjuster reply to communication from a policyholder
, on a claim? - ANS-14 days
Which of the following is NOT a goal in the adjusting process? - ANS-always pay the
maximum limit of the policy
An adjuster offered a claimant a settlement where the full payment would be presented
and a release was signed. This is called a: - ANS-A Full Release settlement
Adjuster Jane moved from one city in Florida to another. What length of time does she
have to notify the Insurance Department of the address change? - ANS-30 Days
Which of the following is TRUE? - ANS-If an appointment is terminated, an adjuster has
48 months to secure another appointment
Bad Faith & Adjusting Practices - Under the Florida Unfair Trade Practices Act & the
Unfair Methods of Competition and Unfair or Deceptive Acts, all of the following are
prohibited, EXCEPT: - ANS-Adjuster keeps accurate records on a claim
Florida's Administrative Code contains a Code of Ethics for Adjuster - which of the
following is FALSE? - ANS-An Adjuster owes fair and prompt treatment to their own
company's policyholders only
Which of the following is a duty owed to an invitee? - ANS-land owner must make
reasonable efforts to maintain property in safe condition
What is the difference between liability and coverage? - ANS-liability is a legal doctrine
and coverage is a contractual obligation
Which of the following is NOT one of the fiduciary responsibilities of an adjuster? -
ANS-Withhold pertinent information from the company to please a client
Which of the following is NOT one of the duties of the Florida Department of Financial
Services? - ANS-The Department writes policies for the non-standard insurance
companies.
Continuing education requirements to maintain a Customer representative license are: -
ANS-24 hours every two years.
When an insurance licensee ends his appointment with an authorized company in
Florida, he has how long to secure another appointment? - ANS-48 months
