Back Office Process Flow Diagram

Kate Nicholls


Back office process




Customer Order Purchase
triggers order (website)




Stock



Goods
Yes
in? Supplier




No Accepts
delivery
Authorisation
to return




In the flowchart representing a back office process, a customer is purchasing an item form a
transactional website.

The system checks that the item is in stock and paces the order. It deducts the price of the item/s
form the given account and the purchase is made. The system then notifies the supplier, the item/s
is/are deducted from the total stock and the delivery is accepted. The item is then shipped if need
be and posted to the customer’s address.