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C720 Philosophers

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Exam of 1 pages for the course 2400 Final Exam Study Guide at 2400 Final Exam Study Guide (C720 Philosophers)

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C720 Philosophers
PHILIP CROSBY - ANS-"DO IT RIGHT THE FIRST TIME"

"QUALITY IS FREE"

IMPORTANCE OF CONSIDERING ALL COSTS OF QUALITY

CONCEPT OF ZERO DEFECTS AS A MEASURABLE OBJECT

JOSEPH JURAN - ANS-PARETO PRINCIPAL

FOCUS ON CUSTOMER'S PERCEPTION OF QUALITY

QUALITY PLANNING, CONTROL, & IMPROVEMENT

COST OF QUALITY

FITNESS FOR USE

W. EDWARDS DEMING - ANS-14-POINT QUALITY PLAN

SYSTEM CAUSES DEFECTS NOT EMPLOYEES

MODIFIED PLAN-DO-CHECK-ACT TO PLAN-DO-STUDY-ANALYZE

ENDORSED ELIMINATION OF FEAR IN THE ORG

FOCUSED ON STATISTICAL PROCESS CONTROL

ISHIKAWA - ANS-FISHBONE CHART (CAUSE & EFFECT DIAGRAM)

TEAMWORK IS ESSENTIAL FOR QUALITY LEADERSHIP

SHEWART - ANS-CREATED PLAN-DO-CHECK-ACT

GOLDRATT - ANS-THEORY OF CONSTRAINTS

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Module: 2400 Final Exam Study Guide

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c720 philosophers

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AASOCR American InterContinental University

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