Business Communication Practice Test Questions with Correct Answers

Which of the following is the best example of a soft skill? - Answer-Following proper business etiquette when speaking with a customer Effective nonverbal messages and oral communication skills are examples of - AnswerSoft skills Which of the following has resulted from the prominence of virtual teams? - AnswerWork is increasingly viewed as what you do rather than a place you go Which statement about teams is most accurate? - Answer-Poorly functioning teams avoid conflict. A meeting should be called only if the topic - Answer-Is important to the people involved. Can't wait. Required an exchange of ideas. Saving travel costs and ________ are significant reasons for virtual meetings displacing business travel. - Answer-reducing employee fatigue ____ allows collaborators to access an online virtual meeting room where they can present PowerPoint slides, share files, demonstrate products, and interact with participants in real time. - Answer-Web conferencing