IOP1502
ASSIGNMENT 2
[DATE]
[COMPANY NAME]
[Company address]
, QUIZ
Assessment 2
Started on Wednesday, 20 March 2024, 5:43 PM
State Finished
Completed on Wednesday, 20 March 2024, 7:02 PM
Time taken 1 hour 18 mins
Marks 20.00/20.00
Grade 100.00 out of 100.00
Open course index
Question 1
Complete
Mark 1.00 out of 1.00
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Question text
A _____communicates what the company strives to be, every time, in similar fashion
across the organisation so customers can count on a consistent style, attitude or
manner from its staff.
a.
Service standard
b.
Product overview
c.
ASSIGNMENT 2
[DATE]
[COMPANY NAME]
[Company address]
, QUIZ
Assessment 2
Started on Wednesday, 20 March 2024, 5:43 PM
State Finished
Completed on Wednesday, 20 March 2024, 7:02 PM
Time taken 1 hour 18 mins
Marks 20.00/20.00
Grade 100.00 out of 100.00
Open course index
Question 1
Complete
Mark 1.00 out of 1.00
Flag question
Question text
A _____communicates what the company strives to be, every time, in similar fashion
across the organisation so customers can count on a consistent style, attitude or
manner from its staff.
a.
Service standard
b.
Product overview
c.