Fundamentals of Communication Final Exam

Fundamentals of Communication Final Exam When your text states that communication is unavoidable. it means that: a. if you're absent from a meeting, you are not communicating at all b. all communication is unintentional c. people will probably attach meaning to your actions, even when you don't intend to communicate something d. true communication occurs only when we are face to face with another person - answerc. people will probably attach meaning to your actions, even when you don't intend to communicate something Communication is: a. irreversible b. reversible c. avoidable d. a panacea - answera. irreversible Your text states that communication is a process. This means that: a. to understand communication, we need to examine the context in which it occurs b. effective communication is efficient c. every message we send is an isolated event d. communication is avoidable - answera. to understand communication, we need to examine the context in which it occurs Which of the following is NOT one of the elements of the communication process described in the text? a. noise b. topic c. channel d. feedback - answerb. topic In the Model of Communication, the "sender" refers to a person who is: a. encoding ideas into words or nonverbals b. interpreting words and gestures c. buying a stamp for a letter d. bilingual - answera. encoding ideas into words or nonverbals The role of the receiver is to: a. send messages b. attach meaning to words they hear c. encode messages d. act as a messenger - answerb. attach meaning to words they hear Josie was so angry that she didn't even hear her brother's apology. Which type of noise hindered Josie's ability to accurately decode her brother's message? a. physical b. psychological c. physiological d. external - answerb. psychological The definition for a formal communication network is: a. system designed by management that determines who talks to whom to get a job done b. management by walking around c. downward communication d. interacting with people who share your career interests - answera. system designed by management that determines who talks to whom to get a job done Which of the following is NOT an example of downward communication? a. A supervisor explains to an employee why a new set of procedures is being implemented b. An employee talks to a coworker in a sneering type of voice c. The CEO of a company presents a motivational speech to all the sales representatives d. The HR manager gives a presentation to her staff about a new procedure - answerb. An employee talks to a coworker in a sneering type of voice A subordinate makes suggestions to her supervisor about ways to improve work conditions. This is an example of: a. downward communication b. social communication c. horizontal communication d. upward communication - answerd. upward communication Informal communication includes all of the following except: a. the grapevine b. a comment about your boss that you overhear as you walk down the hall c. performance appraisals d. conversations around the water cooler - answerc. performance appraisals Networking refers to: a. tennis tournaments run by the organization b. developing contacts to gain career information and to help others in their careers c. paying more attention to your boss than to your administrative assistant d. comparing several software programs and selecting the best one - answerb. developing contacts to gain career information and to help others in their careers The preferred means of dealing with conflict is to: a. remain silent b. talk about the conflict directly and openly c. avoid clear expressions of disagreement d. the preferred means of dealing with conflict varies across cultural groups - answerd. the preferred means of dealing with conflict varies across cultural groups The statement: "Time is money, so it should be rationed carefully" reflects a ________ orientation towards time. a. monochronic b. deicitc c. polychronic d. costly - answera. monochronic