TEEX 543 (Public Safety Telecommunicator) Questions and Answers with complete solutions

A dispatcher or other communication specialist appointed under or governed by the provisions of the occupation code 1701.45. The first-first responder. - Answer-Telecommunicator Occurence of imminent threat of damage, injury or loss of life or property resulting from an extraordinary natural or man-made cause. ______ demand immediate reaction. - Answer-Emergency Any system which electric or electromagnetic signals are used to transmit information. Systems including radio, light or waves; wire or cable; etc A process by which information is exchanged between individuals through a common system of symbols, signs, or behavior. - Answer-Communication Roles of a Telecommunicator are; 911 call taker, fire dispatcher, police dispatcher, ems dispatcher. True/False - Answer-True 3 entities the telecommunicator has a working relationship with: - Answer-The public, responders, other agencies Discipline dealing with what is good and bad. A moral duty and obligation. A set of rules and standards that govern individual conduct. - Answer-Ethics An occupation which one ______ to be skilled in. A vocation or occupation requiring advanced training. - Answer-Profession As a public servant, you are not expected to abide by standards of conduct and regulations established by the Texas Legislature, the federal government, local ordinances, and departmental policy. True/False - Answer-False What is a trust to be used only to advance public interests, not personal gain? - Answer-Public InterestDecisions made on the merits, free of partiality or prejudice and unimpeded by personal bias. - Answer-Objective Judgment Government is to be conducted openly, efficiently, suitably and honorably so the public can make informed judgments and hold public officials ____________. - Answer-Accountability Honor and respect _________ principles; observe letter and spirit laws. - Answer-Democracy It is not necessary to be familiar with your jurisdiction's geography. True/False - Answer-False Callers will know where they are everytime they call dispatch. True/False - Answer-False If you're not sure something is confidential you should refer to your __________ or your _________________. - Answer-Policies, Procedures There are Federal laws encompassing TCIC/NCIC confidentiality. True/False - Answer-True It is not acceptable to check people on TCIC/NCIC for personal reasons but it is ok to check them through agency databases. True/False - Answer-False If an officer requests a copy of a 9-1-1 call they should be referred to a dispatch supervisor. True/False - Answer-True