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Exam (elaborations)

IAHSS ADVANCED OFFICER CERTIFICATIONS EXAMS |ACCURATE TESTING

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The front office manager and the human resources manager of the Metro Convention Hotel plan to meet and develop selection criteria that will help the hotel hire the best job applicants for open front office positions. Their work will affect which of the following management functions the most? - answer-staffing Which of the following is a special room rate offered to guests in affiliated organizations such as travel agencies and airlines because of potential referral business? - answer-incentive rate The Snow Ski Resort offers a special rate that includes the room charge, breakfast and dinner, and all-day lift tickets. This is an example of a ____________ rate. - answer-package plan In rate wars among the economy, rooms-only properties in a warm-weather destination area have resulted in paper-thin profit margins for most of the competing properties. This situation can result from a __________ approach to pricing. - answer-market condition Which of the following statistics helps the front office manager decide whether to sell rooms to walk-in guests on nights when the hotel nears full occupancy? - answerpercentage of no-shows The percentage of overstays is equal to: - answer-the number of overstay rooms divided by the number of expected room check-outs Given the following data, calculate the percentage of

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IAHSS ADVANCED








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IAHSS ADVANCED
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