DSST Principles of Supervision (Official Practice Test) 100 Questions With %Correct Answers.

DSST Principles of Supervision (Official Practice Test) 100 Questions With %Correct Answers. Copyrights, trademarks, and patents are examples of - Answer governmental protection One motivation process theory suggests that people are most motivated to seek results they value highly and think they can achieve and emphasizes the perceptions of rewards. An employee's perception of the value of a reward or his/her ability to achieve results may differ from that of his/her manager. - Answer Vroom's Expectancy-Valence Theory The tactical manager responsible for communicating the general goals and developing plans and activities to achieve the goals. - Answer Middle-level What management decision would be where a production manager decides that the primary part in production must be an "A" standard part, and "B" parts, although less expensive, should not be purchased. - Answer Hierarchy of needs theory. - Answer Abraham Maslow The group of employees Sarah supervises has not been meeting quotas. Recognizing that the employees may have ideas about how to improve performance, Sarah schedules time for them to meet as a team to discuss the situation and develop a plan. What should her role be? - Answer facilitator A salesman who earns big commissions is demonstrating superiority in? - Answer technical skills The National Bank has a training room set-up that mirrors the actual space tellers will work in once training ends and they are assigned to a branch of the bank. During training, new employees work in this room on equipment like they will use, role-play interaction with customers, and even respond to a simulated robbery. This type of training is: - Answer vestibule Pravin's co-worker has photos of models from a well-known manufacturer of women's underwear pinned up on his locker in the employee dressing room. These photos make Pravin uncomfortable. This could constitute an example of - Answer sexual harassment A manager who acts as an expert representative of an organization and transmits information to internal or external groups. - Answer spokesperson.