Nursing Leadership & Management NCLEX Practice Quiz #1 (40 Questions)

NURSING LEADERSHIP & MANAGEMENT NCLEX PRACTICE QUIZ #1 (40 QUESTIONS) Question-01-001 Ms. Caputo is newly promoted to a patient care manager position. She updates her knowledge on the theories in management and leadership in order to become effective in her new role. She learns that some managers have low concern for services and high concern for staff. Which style of management refers to this? A. Organization Management B. Impoverished Management C. Country Club Management D. Team Management Correct Answer: C. Country Club Management Country club management style puts concern for the staff as the number one priority at the expense of the delivery of services. He/she runs the department just like a country club where everyone is happy including the manager. This leadership style assumes that if people are happy in their job, they will naturally work harder. Option A: Organization management binds the employees together and gives them a sense of loyalty towards the organization. Organization management enables the optimum use of resources through meticulous planning and control at the workplace. Organization management gives a sense of direction to the employees. The individuals are well aware of their roles and responsibilities and know what they are supposed to do in the organization. Option B: The impoverished leader has the least concern for people and for production. This leader has no system of getting work done, nor is the work environment satisfying or motivating for employees. This leader’s low interest in the work and the work environment results in disorganized work, dissatisfied employees, and a lack of harmony. Option D: Team management is the ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting, and performance appraisals. Question-01-002 Her former manager demonstrated passion for serving her staff rather than being served. She takes time to listen, prefers to be a teacher first before being a leader, which is characteristic of: A. Transformational leader B. Transactional leader C. Servant leader D. Charismatic leader Correct Answer: C. Servant leader Servant leaders are open-minded, listen deeply, try to fully understand others, and not being judgmental. Servant leadership is a leadership philosophy in which the goal of the leader is to serve. A servant leader shares power, puts the needs of the employees first and helps people develop and perform as highly as possible. Servant leadership inverts the norm, which puts the customer service associates as the main priority. Option A: Transformational leadership is a leadership style that can inspire positive changes in those who follow. Transformational leaders are generally energetic, enthusiastic, and passionate. Not only are these leaders concerned and involved in the process; they are also focused on helping every member of the group succeed as well. Option B: A transactional leader is someone who values order and structure. They are likely to command military operations, manage large corporations, or lead international projects that require rules and regulations to complete objectives on time or move people and supplies in an organized way. Transactional leaders are not a good fit for places where creativity and innovative ideas are valued. Option D: The charismatic leadership style relies on the charm and persuasiveness of the leader. Charismatic leaders are driven by their convictions and commitment to their cause. Charismatic leaders also are sometimes called transformational leaders because they share multiple similarities. Their main difference is focus and audience. Charismatic leaders often try to make the status quo better, while transformational leaders focus on transforming organizations into the leader’s vision.