ORGANIZATIONAL BEHAVIOR MANAGING PEOPLE AND ORGANIZATIONS 12TH EDITION By RICKY W - Test Bank

,Name Clas Dat
: s: e:

Chapter 01 - An Overview of Organizational Behavior
True / False

1. Organizational behavior is the study of human behavior in organizational settings, the interface between human
behavior and the organization, and the organizational itself.
a. True
b. False
ANSWER: True

2. Even though humans behave in organizations, such conduct occurs independently of the environment.
a. True
b. False
ANSWER: False

3. Organizational behavior is a designated business function just like marketing and accounting.
a. True
b. False
ANSWER: False

4. Developing new corporate goals that involve acquiring new businesses is part of the planning function.
a. True
b. False
ANSWER: True

5. Organizing is the process of designing jobs and establishing patterns of authority.
a. True
b. False
ANSWER: True

6. Leading is the process of setting deadlines and making plans to achieve goals.
a. True
b. False
ANSWER: False

7. The controlling function includes monitoring organizational behavior and taking corrective action when needed.
a. True
b. False
ANSWER: True

8. The ability to think in the abstract comes from a manager's conceptual skills.
a. True
b. False
ANSWER: True

9. Managers use their interpersonal skills to understand cause-and-effect relationships.
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,Name Clas Dat
: s: e:

Chapter 01 - An Overview of Organizational Behavior
a. True
b. False
ANSWER: False

10. A system is an interrelated set of elements that function as a whole.
a. True
b. False
ANSWER: True

11. An organizational system receives inputs from the environment, combines and transforms them, and then returns them
to the environment.
a. True
b. False
ANSWER: True

12. A systems perspective keeps managers focused on both internal and environmental processes.
a. True
b. False
ANSWER: True

13. In organizations, most situations and outcomes are contingent; that is, the precise relationship between any two
variables is likely to be dependent on other variables.
a. True
b. False
ANSWER: True

14. Over time, organizational behavior has gradually shifted from a situational perspective to a universal perspective.
a. True
b. False
ANSWER: False

15. The organizational system has four basic categories of input from its environment: technological, financial, material,
and human.
a. True
b. False
ANSWER: False

16. The situational perspective is illustrated by the notion that the relationship between workers' skill levels and their
performance levels is dependent on their degree of loyalty.
a. True
b. False
ANSWER: True

17. Interactionalism attempts to explain how people select, interpret, and change various situations.

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, Name Clas Dat
: s: e:

Chapter 01 - An Overview of Organizational Behavior
a. True
b. False
ANSWER: True

18. Cohesiveness can be measured at the individual and organizational levels.
a. True
b. False
ANSWER: False

19. A manager who pays workers high wages may increase workers' satisfaction, but may also lower important
organizational-level outcomes.
a. True
b. False
ANSWER: True

20. Technology is used to transform inputs into outputs.
a. True
b. False
ANSWER: True

21. From a universal perspective, managers try to identify the possible ways to solve problems based on organizational
conditions.

a. True
b. False
ANSWER: False

22. The successful application of organizational behavior principles can reduce a company’s rates of turnover and
absenteeism.
a. True
b. False
ANSWER: True

23. The study of organizational behavior involves both human behavior and characteristics of organizations, but its
principal focus is the exterior environment that surrounds the organization.
a. True
b. False
ANSWER: False

Multiple Choice

24. All organizational successes and failures result directly from
a. stakeholder management.
b. comprehensive selection and placement.

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