WGU Change Management and Innovation - C208 assessment v2 Exam Questions with Complete Solutions

WGU Change Management and Innovation - C208 assessment v2 Exam Questions with Complete Solutions Which stage in Kurt Lewin's change model involves changes being institutionalized in the corporate culture? - Answer ️️ -Refreezing Which of the following does not characterize the management style known as empowerment? - Answer ️️ -Reliance on hierarchy What is the first step in John Kotter's eight-step process for transformational change? - Answer ️️ -Establish a sense of urgency Which of the following is not an explanation for why people resist change at work? - Answer ️️ -Management has explained and demonstrated the need for change. Why does John Kotter advocate creating "short-term wins" in his eight-step process for change? - Answer ️️ -They help to create a feeling of progress as well as an opportunity to reward employees The development of the Internet is an example of - Answer ️️ -radical innovation Which stage in Kurt Lewin's change model involves people employing new skills and attitudes and being rewarded by the organization for doing so? - Answer ️️ -Refreezing Which of the following is not one of the four stages of change in the Black and Gregersen model? - Answer ️️ -Do the new right thing, and do it fairly well at first Sustaining organizational change through continued focus occurs during which step in the ADKAR model? - Answer ️️ -Reinforcement