Principles of Management Exam Questions and Correct Answers

Principles of Management Exam Questions and Correct Answers Jorge is an associate for a large retailer. Sometimes Jorge works alone answering customer questions or moving inventory. Other times, he works with other associates to rearrange displays or complete large orders. Jorge is probably a(n) - Answer- nonmanagerial employee. What are the four principal functions of management? - Answer-planning, organizing, leading, and controlling Kira, the general manager of a travel agency, believes that her workers are responsible and capable, and that they can be trusted when given responsibility. Kira is an example of a manager. - Answer-Theory Y To apply the classical viewpoint, you must assume that people are rational and - Answer-find ways to manage work more efficiently. When your influence as a manager is multiplied far beyond the results that can be achieved by just one person acting alone, you are thought to have - Answer-a multiplier effect. According to Robert Katz, which three skills do managers develop through education and experience? - Answer-technical, conceptual, human A key contribution of was the identification of the major functions of management which are planning, leading, organizing, and controlling. - Answer- administrative management Which of the following lists the levels of management from highest to lowest on the managerial pyramid? - Answer-top, middle, first-line, team leaders Technical skills consist of the - Answer-job-specific knowledge needed to perform well in a specialized field.