Exam (elaborations)
Genesys Cloud CX: Contact Center Administration questions with correct answers
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What three components make up the Genesys Cloud Platform? CORRECT ANSWER-Collaborate, Communicate, and Contact Center Which of these are the correct 5 key features of Genesys Cloud Contact Center? a. Agent Interface b. Contact Center Management c. AWS d. Process Automation e. Scripts f. Reports, Dashboards, and Views g. Interfaces h. Containers i. ACD CORRECT ANSWER-a. Agent Interface b. Contact Center Management e. Scripts f. Reports, Dashboards, and Views i. ACD True or False: There is only one level of licensing fo
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Institution
Genesys Cloud CX
Module
Genesys Cloud CX
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Written for
- Institution
- Genesys Cloud CX
- Module
- Genesys Cloud CX
Document information
- Uploaded on
- December 5, 2023
- Number of pages
- 8
- Written in
- 2023/2024
- Type
- Exam (elaborations)
- Contains
- Questions & answers
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genesys cloud cx contact center administration qu
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