Communication Matters Kory Floyd 3rd Edition-Test Bank

, Chapter 01 Communication: A First Look Answer Key


Multiple Choice Questions


1. Which term best describes the process by which signs, symbols, and behaviors are
used to exchange information and create meaning?


A. interacti
on
B. communicati
on
C. talkin
g
D. feedbac
k

AACSB: Communication
Accessibility: Keyboard Navigation
Bloom's: Remember
Difficulty: 1 Easy
Learning Objective: 01-01 List and summarize the needs communication helps us meet.
Topic: The Communication Process

2. Solitary confinement often results in the quickly deteriorating health of prisoners.
Such punishment therefore deprives prisoners of which type of basic need?


A. physic
al
B. spiritu
al
C. identi
ty
D. instrumen
tal

AACSB: Communication
Accessibility: Keyboard Navigation
Bloom's: Understand
Difficulty: 2 Medium
Learning Objective: 01-01 List and summarize the needs communication helps us meet.
Topic: Physical Needs




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Education.

,3. Robert is recently homeless and is suffering from mental illness. As a result, he feels
increasingly socially isolated. Although he used to be physically healthy, he is now
sick quite often. Which aspect of Robert’s health is directly affected by his lack of
contact with others?


A. relation
al
B. spiritu
al
C. instrumen
tal
D. physic
al

AACSB: Communication
Accessibility: Keyboard Navigation
Bloom's: Apply
Difficulty: 2 Medium
Learning Objective: 01-01 List and summarize the needs communication helps us meet.
Topic: Physical Needs

4. The essential elements that we look for in our interactions with others are
_______________ needs.


A. relation
al
B. spiritu
al
C. instrumen
tal
D. physic
al

AACSB: Communication
Accessibility: Keyboard Navigation
Bloom's: Remember
Difficulty: 1 Easy
Learning Objective: 01-01 List and summarize the needs communication helps us meet.
Topic: Relational Needs

5. Which of the following is NOT a relational need?


A. affectio
n
B. confli
ct
C. escap
e
D. companionsh
ip

Type of question: Analyze




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Education.

, 6. Julio is a recent immigrant from Nicaragua. He cannot afford the technology, such as a
cell phone or a computer, that would allow him to communicate with his friends and
family at home, and he has yet to make friends in the United States because he is still
learning English. Julio feels lonely and often ignored in his new country. Which of his
needs is NOT being met?


A. physic
al
B. spiritu
al
C. relation
al
D. instrumen
tal

AACSB: Communication
Accessibility: Keyboard Navigation
Bloom's: Apply
Difficulty: 2 Medium
Learning Objective: 01-01 List and summarize the needs communication helps us meet.
Topic: Relational Needs

7. Research shows that marital happiness is more important than income, job status, or
education in accounting for how happy people are overall. In the case of a happy
marriage, which type of need is being met?


A. spiritu
al
B. instrumen
tal
C. physic
al
D. relation
al

AACSB: Communication
Accessibility: Keyboard Navigation
Bloom's: Understand
Difficulty: 2 Medium
Learning Objective: 01-01 List and summarize the needs communication helps us meet.
Topic: Relational Needs

8. Which of the following plays a critical role in the process of identity development?


A. adaptabili
ty
B. nois
e
C. communicati
on
D. decodin
g

AACSB: Communication

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Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill
Education.