ProServe Cypress College Questions and Answers Graded A

ProServe Cypress College Questions and Answers Graded A What is a primary provider? Primary providers have direct contact with patrons. Security staff monitor customers upon arrival or departure, observe their behavior and may see liquor being hidden. What roles do primary providers have? Bartenders, servers, greeters, hosts, and delivery service drivers. Licensed premises owners who are directly responsible for managing the premises. Managers and supervisors. Maîtres d' s. Liquor retailers and agency representatives, and workers whose duties include the sampling of liquor products. Drink ticket-takers and sellers. Security staff. What is a secondary provider? Secondary providers do not sell, serve or deliver liquor, but they do work at places where liquor is served or sold; they do not usually have direct contact with patrons. What roles do secondary providers have? Parking attendants Bussers and ushers Stock clerks Maintenance personnel and janitorial staff Ushers Slot operators and attendants, dealers, Monitor Room personnel in casinos AGLC Alberta Gaming, Liquor & Cannabis (website: ) Alcohol/Liquor Beverages that are intended for human consumption containing over 1% alcohol by volume (e.g., spirits, wine, liqueur, cider or beer) Alcohol Poisoning Alcohol poisoning is caused by drinking too much alcohol at one time; can cause coma and/or death. Blood Alcohol Concentration (BAC) The measurement of pure alcohol in a person's blood; measured as milligrams percent (mg %). When is someone legally impaired? When their BAC is over .08%. Binge Drinking For men: drinking five or more alcoholic drinks at one sitting. For women: four or more alcoholic drinks at one sitting. Blackouts A temporary condition that affects memory and is characterized by a sense of lost time; it is often caused by drinking a large amount of alcohol in one sitting. Duty of Care An obligation to ensure liquor is sold, served or delivered in safe and responsible ways. Bootlegging The act of making or transporting alcoholic liquor for sale illegally; buying alcohol from a store and selling it as a second-party sale to a minor or an intoxicated person. You can exercise duty of care to your customers by preventing them from getting intoxicated, keeping them safe from harm, and preventing them from doing harm to other people. Liability Being legally responsible for damage or harm to another person or property. Last Call The last chance for a person to get an alcoholic drink before the establishment closes. Incapacitate Making someone unable to do things in a normal way, or in the way they intend. Intoxicant Something that causes a person to become intoxicated. Common Carriers Transportation companies that provide service to the public. How many drinks are you allowed to serve after 1:00 am? A maximum of two (2) standard servings may be sold or served to a patron after 1:00 am. Standard Liquor Servings a. spirits and liqueurs - 28.5 mL (1 oz); b. wine - 142 mL (5 oz); c. bottled/canned beer - 341 mL/bottle or 355 mL/can; d. draught beer - 341 mL (12 oz); and