Dell Tech Direct Foundations Exam questions and answers graded A+ 2023/2024

Dell Tech Direct Foundations ExamChoose all that apply: You are fixing a computer running on Windows 10 or later and it is not booting. Which BIOS settings will you change? - correct answer unknown What could the issue be if the system does not load into the operating system despite passing the ePSA? - correct answer (NOT: Failed hard drive) Choose all that apply: Which of the following statements are true about the New PSU BIST? - correct answer (NOT: During PSU BIST, If PSU LED light will stay ON - PSU is functioning properly.) State True or False: M.2 is data transfer protocol while NVMe is a form factor. - correct answer False How do you enable BIOS Auto-Recovery? - correct answer Power on system -> Press and hold down Esc + Ctrl. Choose all that apply: What should the technicians do before replacing any suspected failed part in a no POST situation? - correct answer Capture the fault exhibited by running Diagnostics indicators, check for Error Codes and check BIOS settings. Re-run diagnostic sequences with removal of individual parts to isolate issue. Reseat parts and cables. Choose all that apply: You are servicing a Dell Inspiron 22 3265/3263 AIO Desktop and determine that the LCD panel is faulty. What troubleshooting steps will you follow before replacing the LCD Assembly? - correct answer Run ePSA, but press Esc to stop testing and regain control of the cursor. Double tap on the screen and see if the cursor moves to your pressed location. That will determine if hardware is needed to be replaced or it is a software problem. If system boots into Windows, check device manager for USB Input device which has a white circle and a down arrow, right click and enable it to test its functionality.