, Chapter 1:
Defining Management and Organization
Test Bank
Multiple Choice (25)
1. If management is defined as maximizing organizational productivity through employee selection and
training and task planning, then it is defined consistent with _________.
*a. Scientific management
b. Administrative management
c. Bureaucratic management
d. Human relations theory
Answer location: (Defining Management) p. 3
Question Type: MC
2. _________ is an ongoing process of getting things done through a variety of people with the least
amount of effort, expense, and waste, resulting in the achievement of organizational goals.
a. Organization
b. Leadership
*c. Management
d. Strategy
Answer location: (Defining Management) p. 3
Question Type: MC
3. Prosecutors represent the state in criminal cases against accused offenders. According to Blau and
Scott’s categories of organizational beneficiaries, the beneficiary of the prosecutor’s office is best
considered the _________.
a. Owner/manager
b. Rank and file/member
c. Client
*d. Commonwealth
Answer location: (Identifying an Organization) p. 4
Question Type: MC
4. The _________of an organization is/are considered its priorities.
a. Vision
b. Mission
*c. Values
d. Strategic goals
Answer location: (Identifying an Organization) p. 4
Question Type: MC
5. A centralized organization is characterized by which of the following?
a. Lower-level staff make decisions
b. Delegation of authority
*c. Managers making most key decisions
d. Few levels of authority between the top managers and the line staff at the bottom
Answer location: (Identifying an Organization) p. 6
, Question Type: MC
6. Which of the following is not a characteristic of a probation office with an informal organizational
structure?
a. Decentralized
b. Loosely connected structures
c. Horizontal rather than vertical structure
*d. Clearly defined and rigid chain of command
Answer location: (Identifying an Organization) p. 7
Question Type: MC
7. Which of the following is not a part of the systems view of organizations?
a. Inputs
*b. Profit
c. Outputs
d. Feedback
Answer location: (Identifying an Organization) p. 7
Question Type: MC
8. A prison admits new inmates, incarcerates and attempts to rehabilitate them, and, at the end of
their sentences, releases them back into the community. According to the systems view of
organization, the housing and rehabilitating of inmates before release can best be viewed as one of
the prison’s _________.
a. Inputs
b. Outputs
*c. Processes
d. Feedback
Answer location: (Identifying an Organization) p. 7
Question Type: MC
9. Which component of the systems model is often used by individuals outside the organization to
determine if the organization is successful?
a. Inputs
*b. Outputs
c. Processes
d. Feedback
Answer location: (Identifying an Organization) p. 7
Question Type: MC
10. A prosecutor’s office (a system) is tasked with securing convictions against those accused of
committing crimes. From this perspective, the inputs of a prosecutor’s office are _________.
*a. Accused offenders
b. Lower crime rates
c. Criminal laws
d. Convictions
Answer location: (Identifying an Organization) p. 7
Question Type: MC
, 11. A state court system is trying to accept few inputs and little feedback from outside of the
organization. The court is trying to act as a _________system.
a. Open
b. Homeostatic
*c. Closed
d. Equilibrium
Answer location: (Identifying an Organization) p. 10
Question Type: MC
12. Theoretical attempts to explain effective leadership have focused on three broad areas. Which of
the following is not one of these areas?
a. Traits
b. Behaviors
*c. Networks
d. Situations
Answer location: (Leadership) p. 12
Question Type: MC
13. The leader of a SWAT team, Sgt. Jones, is considered an effective leader for his ability to adapt his
leadership style to changing circumstances and the composition of his team. This type of leadership
best fits which of the following approaches?
a. Trait
b. Behavioral
*c. Situational
d. Perceptual
Answer location: (Leadership) p. 12
Question Type: MC
14. In selecting a deputy chief, Police Chief Smith draws upon her belief that leaders are born rather
than made/taught. Her belief is most consistent with which of the following approaches to
leadership?
*a. Trait
b. Behavioral
c. Situational
d. Perceptual
Answer location: (Leadership) p. 12
Question Type: MC
15. Which of the following work to constrain attempts by criminal justice leaders to change
organizations?
a. Budgetary constraints
b. Court rulings
c. Unions
*d. All of the above are considered constraints
Answer location: (Leadership) p. 13
Question Type: MC
Defining Management and Organization
Test Bank
Multiple Choice (25)
1. If management is defined as maximizing organizational productivity through employee selection and
training and task planning, then it is defined consistent with _________.
*a. Scientific management
b. Administrative management
c. Bureaucratic management
d. Human relations theory
Answer location: (Defining Management) p. 3
Question Type: MC
2. _________ is an ongoing process of getting things done through a variety of people with the least
amount of effort, expense, and waste, resulting in the achievement of organizational goals.
a. Organization
b. Leadership
*c. Management
d. Strategy
Answer location: (Defining Management) p. 3
Question Type: MC
3. Prosecutors represent the state in criminal cases against accused offenders. According to Blau and
Scott’s categories of organizational beneficiaries, the beneficiary of the prosecutor’s office is best
considered the _________.
a. Owner/manager
b. Rank and file/member
c. Client
*d. Commonwealth
Answer location: (Identifying an Organization) p. 4
Question Type: MC
4. The _________of an organization is/are considered its priorities.
a. Vision
b. Mission
*c. Values
d. Strategic goals
Answer location: (Identifying an Organization) p. 4
Question Type: MC
5. A centralized organization is characterized by which of the following?
a. Lower-level staff make decisions
b. Delegation of authority
*c. Managers making most key decisions
d. Few levels of authority between the top managers and the line staff at the bottom
Answer location: (Identifying an Organization) p. 6
, Question Type: MC
6. Which of the following is not a characteristic of a probation office with an informal organizational
structure?
a. Decentralized
b. Loosely connected structures
c. Horizontal rather than vertical structure
*d. Clearly defined and rigid chain of command
Answer location: (Identifying an Organization) p. 7
Question Type: MC
7. Which of the following is not a part of the systems view of organizations?
a. Inputs
*b. Profit
c. Outputs
d. Feedback
Answer location: (Identifying an Organization) p. 7
Question Type: MC
8. A prison admits new inmates, incarcerates and attempts to rehabilitate them, and, at the end of
their sentences, releases them back into the community. According to the systems view of
organization, the housing and rehabilitating of inmates before release can best be viewed as one of
the prison’s _________.
a. Inputs
b. Outputs
*c. Processes
d. Feedback
Answer location: (Identifying an Organization) p. 7
Question Type: MC
9. Which component of the systems model is often used by individuals outside the organization to
determine if the organization is successful?
a. Inputs
*b. Outputs
c. Processes
d. Feedback
Answer location: (Identifying an Organization) p. 7
Question Type: MC
10. A prosecutor’s office (a system) is tasked with securing convictions against those accused of
committing crimes. From this perspective, the inputs of a prosecutor’s office are _________.
*a. Accused offenders
b. Lower crime rates
c. Criminal laws
d. Convictions
Answer location: (Identifying an Organization) p. 7
Question Type: MC
, 11. A state court system is trying to accept few inputs and little feedback from outside of the
organization. The court is trying to act as a _________system.
a. Open
b. Homeostatic
*c. Closed
d. Equilibrium
Answer location: (Identifying an Organization) p. 10
Question Type: MC
12. Theoretical attempts to explain effective leadership have focused on three broad areas. Which of
the following is not one of these areas?
a. Traits
b. Behaviors
*c. Networks
d. Situations
Answer location: (Leadership) p. 12
Question Type: MC
13. The leader of a SWAT team, Sgt. Jones, is considered an effective leader for his ability to adapt his
leadership style to changing circumstances and the composition of his team. This type of leadership
best fits which of the following approaches?
a. Trait
b. Behavioral
*c. Situational
d. Perceptual
Answer location: (Leadership) p. 12
Question Type: MC
14. In selecting a deputy chief, Police Chief Smith draws upon her belief that leaders are born rather
than made/taught. Her belief is most consistent with which of the following approaches to
leadership?
*a. Trait
b. Behavioral
c. Situational
d. Perceptual
Answer location: (Leadership) p. 12
Question Type: MC
15. Which of the following work to constrain attempts by criminal justice leaders to change
organizations?
a. Budgetary constraints
b. Court rulings
c. Unions
*d. All of the above are considered constraints
Answer location: (Leadership) p. 13
Question Type: MC
