,Chapter 1: Foundations of Communication
MULTIPLE CHOICE
1. College students spend more time speaking than they do reading, listening or writing.
a. True
b. False
ANS: B PTS: 1
2. ____ noise consists of traits such as shyness, which cause us to communicate less.
a. External
b. Physiological
c. Psychological
d. Real
ANS: C PTS: 1
3. To communicate civilly means that we make a decision to be open to hearing different views and
perspectives, even though we may not agree with them.
a. True
b. False
ANS: A PTS: 1
4. When we communicate civilly, we consider the moral impact of our words, ideas, and views on other
people.
a. True
b. False
ANS: B PTS: 1
5. The semantic triangle of meaning helps us understand the ways people use symbols and attaching
meaning to those symbols.
a. True
b. False
ANS: A PTS: 1
6. Feedback consists solely of nonverbal signals given by the audience to the speaker.
a. True
b. False
ANS: B PTS: 1
7. Communication with other people that ranges from highly personal to the highly impersonal is called
is called intrapersonal communication.
, a. True
b. False
ANS: B PTS: 1
8. Rupa is preparing to give a speech. The process of a speaker putting her ideas into words is called
____.
a. decoding
b. encoding
c. feedback
d. channeling
ANS: B PTS: 1
9. Empathy is feeling sorry or pity for another.
a. True
b. False
ANS: B PTS: 1
10. The statement “I’m happy to attend the graduation ceremony with you” communicates both content
and relational message.
a. True
b. False
ANS: A PTS: 1
, Chapter 2: Communication, Perception, and the Self
MULTIPLE CHOICE
1. Perception consists of the social categories that we and others identify as important characteristics of
who we are.
A. True
B. False
ANS: B PTS: 1
2. The factors that help determine which sensory data we will pay attention to include intensity and size,
repetition, contrast, and personal motivation.
A. True
B. False
ANS: A PTS: 1
3. The perspectives from which a person views and evaluates society is called __________.
A. identity
B. standpoint
C. looking-glass self
D. self-concept
ANS: B PTS: 1
4. Technology does not influence the process of perception.
A. True
B. False
ANS: B PTS: 1
5. The speed at which tasks are accomplished is bound by cultural influences. While many cultures value
getting things done quickly, other cultures value taking time to relax and enjoy life at a slower pace.
A. True
B. False
ANS: A PTS: 1
6. Andrea describes herself as a “heterosexual, female, Latina, and first generation college student.” This
description refers to Andrea’s __________.
A. standpoint
B. self-esteem
C. reflected appraisal
D. facework
ANS: A PTS: 1
MULTIPLE CHOICE
1. College students spend more time speaking than they do reading, listening or writing.
a. True
b. False
ANS: B PTS: 1
2. ____ noise consists of traits such as shyness, which cause us to communicate less.
a. External
b. Physiological
c. Psychological
d. Real
ANS: C PTS: 1
3. To communicate civilly means that we make a decision to be open to hearing different views and
perspectives, even though we may not agree with them.
a. True
b. False
ANS: A PTS: 1
4. When we communicate civilly, we consider the moral impact of our words, ideas, and views on other
people.
a. True
b. False
ANS: B PTS: 1
5. The semantic triangle of meaning helps us understand the ways people use symbols and attaching
meaning to those symbols.
a. True
b. False
ANS: A PTS: 1
6. Feedback consists solely of nonverbal signals given by the audience to the speaker.
a. True
b. False
ANS: B PTS: 1
7. Communication with other people that ranges from highly personal to the highly impersonal is called
is called intrapersonal communication.
, a. True
b. False
ANS: B PTS: 1
8. Rupa is preparing to give a speech. The process of a speaker putting her ideas into words is called
____.
a. decoding
b. encoding
c. feedback
d. channeling
ANS: B PTS: 1
9. Empathy is feeling sorry or pity for another.
a. True
b. False
ANS: B PTS: 1
10. The statement “I’m happy to attend the graduation ceremony with you” communicates both content
and relational message.
a. True
b. False
ANS: A PTS: 1
, Chapter 2: Communication, Perception, and the Self
MULTIPLE CHOICE
1. Perception consists of the social categories that we and others identify as important characteristics of
who we are.
A. True
B. False
ANS: B PTS: 1
2. The factors that help determine which sensory data we will pay attention to include intensity and size,
repetition, contrast, and personal motivation.
A. True
B. False
ANS: A PTS: 1
3. The perspectives from which a person views and evaluates society is called __________.
A. identity
B. standpoint
C. looking-glass self
D. self-concept
ANS: B PTS: 1
4. Technology does not influence the process of perception.
A. True
B. False
ANS: B PTS: 1
5. The speed at which tasks are accomplished is bound by cultural influences. While many cultures value
getting things done quickly, other cultures value taking time to relax and enjoy life at a slower pace.
A. True
B. False
ANS: A PTS: 1
6. Andrea describes herself as a “heterosexual, female, Latina, and first generation college student.” This
description refers to Andrea’s __________.
A. standpoint
B. self-esteem
C. reflected appraisal
D. facework
ANS: A PTS: 1
