Leadership Test 3 ) (Solved Questions 100% VERIFIED QUESTIONS AND ANSWERS)

Leadership Test 3 What qualities of a nursing manager/nurse would you like to have? - Clear Expectations - Fair, consistent - decision maker - Teamwork - Trusting relationship How will you handle conflict on your unit? - Perspective - don't get hooked on anger of others - Calm approach - Avoid escalation - Don't respond to abuse - Respect - Start warmly - Compromise - Listen - Empathy - Pure Motive How will you recruit/retain employees? - Word of mouth - Flyers - Career Days - Job Fairs - Contact School of Nursing - Placement services Variable Staffing Variables Budget Census LOS Acuity Patient Classifications Fixed or Permanent Staffing Days 8 hour days 10 hour days 12 hour days Fixed or Permanent Staffing Evening 8 hour days 10 hour days 12 hour days Fixed or Permanent Staffing Nights 8 hour days 10 hour days 12 hour days Staffing Formulas To determine the number of nurses and or ancillary staff needed on a unit for each day - one must determine the number of needed on each shift (RN LPN, UAP, etc.). 4 RN's on day shift 3 RN's on evening shift 2 RN's on night shift Total number needed for 24 hours = 9 9 (RN's) X 7 (days per week)/ 5 (days normally worked = 63 63/5= 12.5 RN's needed Recruitment "Recruitment is the process of actively seeking out or attracting applicants for existing positions and should be an ongoing process" (Marquis & Houston, p. 338). Nurse Recruiter Depends Upon the size of the Institution Personnel Department Must be aware of individual department needs Centralized Nursing Management Decentralized Nursing Management Involvement in the Process is Greater Retention What effects nurse retention? Location of the organization Reputation of the hospital Patient care Fair employment practices Recruitment Methods Used Word of mouth Local newspapers Nursing organizations bulletins Nursing journal Recruitment literature Flyers Career Days