COBIT 5 - FOUNDATION EXAM PRACTICE TEST

Which action is NOT considered a good practice to encourage desired behaviour in an enterprise? a) Incentives to encourage and deterrents to enforce desired behaviour b) Communication throughout the enterprise of desired behaviours and the underlying corporate values c) Appointing business champions d) Publishing delegation of authority procedures - Answer- d) Publishing delegation of authority procedures is not one of the good practices to help encourage desired behaviour but the other three are. What is the main purpose of performing a process capability assessment? a) To define goals of the process b) To hire people with correct skills and competencies for executing the process c) To identify and be part of a process improvement initiative d) To define the metrics of the process - Answer- c) One of the main purpose of process capability assessment is to identify and be part of a process improvement initiative Which requirement was a major driver for developing the COBIT 5 framework? a) To encourage a common language throughout the enterprise to allow better understanding of IT by stakeholders b) To be generic and useful for enterprises of all sizes, whether commercial, not-for-profit or public sector c) To get better control over increasing user-initiated and user-controlled IT solutions d) To enable enterprises to achieve operational excellence through the reliable and efficient application of technology - Answer- c) To get better control over increasing user-initiated and user-controlled IT solutions is one of the key drivers for developing the COBIT 5 framework. What is a very important enterprise communication mechanism for corporate values and desired behaviour? a) Process outcomes b) Principles and policies c) Organisational structures d) Rules and norms - Answer- b) Principles and policies form an important enterprise communication mechanism for corporate values and desired behaviour. What ca