P3
1. Technical and operational skills
When running a business, an employee must have basic knowledge of the company so that they
possess operational and technical skills. For example, the employee must be aware of the
profession of the business as it is necessary information that every employee must know when
working for a company, which could be helpful when marketing their products and persuading
people to invest in their business. Furthermore, the employee must know about the goods and
service the company provides to the public as it can be important when trying to sell their
product to customers or other businesses and to explain to trainees about what the company is
about and what they do. In addition to this, the method of creating a company's products is also
information which is considered significant as it is the main way a company operates, the reason
for this is their product is the centre of the business, and every process rotates around this
which keeps the company running. Also, knowing the process of how the product is made and
how it ends up in customer’s hands is also worthy of importance as it can help with spotting
errors in the system and can be very useful to operational skills. As well as this, obtaining
knowledge of sales in particular areas can be very helpful as it is a functional skill and it can be
useful in other departments, such as marketing and finance. The reason for this is that this
knowledge allows an employee to be aware of where the company’s product is successful by
some sales and which aren’t. With this, they can make improvement of how much stock should
go to an area and where to do promotions to expand awareness of their company.
2. Management skills
For a company to run properly, management plays an essential part. Hence these skills are
needed such as human skills. This ability requires a person to lead, communicate and influence
with employees, customers, stakeholders, suppliers, etc. Also, technical expertise would be
needed to develop and produce a product for the company to be known for, which can be
useful when managing stocks of it. Furthermore, conceptual skills would be helpful because it
would perceive and develop new products, solve problems and help with decision-making,
therefore, making it a valuable and unique skill.In addition to this, political skills support a
company by building positive relationships with staff and clients which can also help in
networking within a workspace.
3. Recording and checking performance of business
When seeing how well a company is doing, an employee or department will need to make sure
that they are aware of the performance and have a record to see the activities of the company.
For this to happen, an employee will need to possess the skill of defining aims and objectives;
this is when they can explain the reasoning for goals and purposes being made so that they
know how it will impact the business’s performance and future. Also, the employee must be
able to create SMART (Specific, Measurable, Achievable, Realistic, Time-based) objectives; this is
because as part of checking and improving the performance of the company they will need to
ensure that they can make suitable changes that can influence the business positively.
Furthermore, before making any changes, an employee must be able to measure the
1. Technical and operational skills
When running a business, an employee must have basic knowledge of the company so that they
possess operational and technical skills. For example, the employee must be aware of the
profession of the business as it is necessary information that every employee must know when
working for a company, which could be helpful when marketing their products and persuading
people to invest in their business. Furthermore, the employee must know about the goods and
service the company provides to the public as it can be important when trying to sell their
product to customers or other businesses and to explain to trainees about what the company is
about and what they do. In addition to this, the method of creating a company's products is also
information which is considered significant as it is the main way a company operates, the reason
for this is their product is the centre of the business, and every process rotates around this
which keeps the company running. Also, knowing the process of how the product is made and
how it ends up in customer’s hands is also worthy of importance as it can help with spotting
errors in the system and can be very useful to operational skills. As well as this, obtaining
knowledge of sales in particular areas can be very helpful as it is a functional skill and it can be
useful in other departments, such as marketing and finance. The reason for this is that this
knowledge allows an employee to be aware of where the company’s product is successful by
some sales and which aren’t. With this, they can make improvement of how much stock should
go to an area and where to do promotions to expand awareness of their company.
2. Management skills
For a company to run properly, management plays an essential part. Hence these skills are
needed such as human skills. This ability requires a person to lead, communicate and influence
with employees, customers, stakeholders, suppliers, etc. Also, technical expertise would be
needed to develop and produce a product for the company to be known for, which can be
useful when managing stocks of it. Furthermore, conceptual skills would be helpful because it
would perceive and develop new products, solve problems and help with decision-making,
therefore, making it a valuable and unique skill.In addition to this, political skills support a
company by building positive relationships with staff and clients which can also help in
networking within a workspace.
3. Recording and checking performance of business
When seeing how well a company is doing, an employee or department will need to make sure
that they are aware of the performance and have a record to see the activities of the company.
For this to happen, an employee will need to possess the skill of defining aims and objectives;
this is when they can explain the reasoning for goals and purposes being made so that they
know how it will impact the business’s performance and future. Also, the employee must be
able to create SMART (Specific, Measurable, Achievable, Realistic, Time-based) objectives; this is
because as part of checking and improving the performance of the company they will need to
ensure that they can make suitable changes that can influence the business positively.
Furthermore, before making any changes, an employee must be able to measure the
