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Unit 19 P2

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I achieved a distinction overall in Business at A2-Level. I achieved a distinction overall in this particular Unit.

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David Newton Unit 19 P2


Building Cohesive Teams
Team Building

Recruitment is one of the key responsibilities in managing and supervising people at work is
managing the flow of new people into the organisation and retaining those who are already
there. The process involves identifying the skills and competences that would be required in
new team members. This is known as job analysis and from this is person specification can
be drawn up.

Induction and training. An induction programme is a series of activities designed to
introduce new employees to the organisation. This period is the time that individuals are
introduced to their team and should be seen as an opportunity for team building. A good
induction should involve:

 Description of where facilities are
 Showing how the employee fits in the team
 Explanation of working terms and conditions
 Details and organisations history
 A clear outline of job role/requirements

There are two approaches to training: experimental learning and counselling. Experimental
learning is carrying out real simulated tasks and each team with the guidance of a trainer
analyses the lessons they have learned. Counselling approach is more appropriate with
management teams as the trainer is a consultant or advisor and works with both teams
individual members. For example, if you want to work at Argos you have to go through
induction and training where they make you familiar with what your role entails.

Coaching and Mentoring involves experienced people who would help a learner to become
more effective. Below are the key differences.

Coaching Mentoring
Duration Over a long time span, but can also A long session, can be
be limited to a single session intermittent
Benefit for those giving it Valuable skill for managers and Separate from that of a
supervisors manager. Should not do both
What is covers More day to day work Long term issues

Group or individual Can be public – groups can be In confidence – one to one
coaches basis


Motivation is an important part of supervising and managing team members. This involves
making sure that everyone feels as they are part of the team and are given the right training
and development opportunities to contribute to the team. For example, if your team is

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