Human Resource Management Questions and Answers 100% correct

Human Resource Management Questions and Answers 100% correct human resources management the management of the planning and staffing of intellectual and physical inputs needed for an organization to meet its objectives Recruitment the process of attracting the right people to apply for jobs in an organization. External recruitment recruiting candidates who are not part of the organization. Internal Recruitment promoting existing employees into a new position within the organization. Promoting employees moving an existing employee to a new position, generally with more responsibility and higher pay Turnover voluntary resignation from employment Termination involuntary separation of employment Job Redesign restructuring of the tasks involved in a job to enhance the job, satisfaction and/or productivity Downsizing the planned elimination of jobs in an organization hiring process process of reviewing applications, selecting the right candidates to interview, testing candidates, choosing between candidates to make the hiring decision and performing various pre-employment tests and checks new employee orientation introducing a new employee to the company, its policies, the team and the job responsibilities assessing training needs analyzing key factors for performance in an organization in order to bridge the gap between what is currently being done to what needs to be done literacy training teaching employees things like reading, writing and problem-solving skills. Interpersonal skills training teaches employees how to maintain positive relationships, better communicate, resolve conflicts and build trust technology training teaches employees how to use computer software and hardware required for the job Problem-solving training teaches employees how to analyze problems and make decisions Diversity/Sensitivity Training teaches employees how to deal with people of different races, ethnic backgrounds, genders, sexual preferences or disabilities on-the-job training learn by actually performing a specific job or task (+new employees; immediate feedback -decrease productivity; disrupt workflow) job rotation training teaches current employees how to do various jobs over time (+diminishes boredom; -lower morale in less enjoyable rotation) job mentoring providing an employee with an experienced coach to oversee the employee's learning experience (+1:1 nature -if bad fit) Civil Rights Act of 1964, Title VII prohibits employers from discriminating against covered employees on the basis of race, color, religion, gender or national origin Equal Employment Opportunity Commission (EEOC) enforces the rules of the Civil Rights Act of 1964, Title VII. The EEOC handles employee claims of discrimination and implementing new anti-discrimination laws (Age Discrimination, Americans w/ Disabilities, Equal Pay, Pregnancy Discrimination) Sexual harassment a illegal form of bullying or unwanted sexual advances in exchange for reward or favor, Affirmative action a set of policies that address the inclusion of all people, mainly minorities, in the workforce. Termination Steps document employee performance, communicate termination grounds, develop alternatives to termination, arrange exit interview, written termination statement Employee Appraisal method of measuring employee job performance Top Down Appraisal employee evaluation by a direct supervisor and is based on the completion of pre-set goals set by managemen Management by Objectives Managers and workers set objectives Self-Assessment assessment of performance done by the employee himself or herself. 360 Degree Feedback a form of feedback about an employee's performance from many different people within the company and outside the company Direct compensation monetary payment for services rendered by an employee Salary a set amount of money paid to an employee for services performed wage hourly rate of pay given to an employee for services performed