Dana Nurse 27/06/2023 Advanced 60 mins
Lesson Type:
Business
Task-Based Learning
Lesson Topic:
A Formal email – making enquiries
Lesson Aims: Lesson Outcomes:
By the end of the lesson, students will be better able By the end of the lesson, students will have:
to…
Written an email making an enquiry related to their
Write an email more coherently by specific department.
incorporating target phrases. Learned a new set of target phrases related to email
Utilize the appropriate phrases and email enquiries and etiquette.
etiquette when composing an enquiry email. Responded to a real-life example of being asked to
complete an enquiry email.
Anticipated difficulties: Suggested solutions:
1. The students will not all have the same 1. The group work activity will consist of a mix of
positions or work in similar roles. There may be women, men, and individuals from different social
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, cultural issues regarding hierarchy in the positions to ensure well-balanced groups. If any
workplace and gender. Some students may issues arise, groups can always be reshuffled.
hold powerful positions that could potentially
intimidate their peers. 2. I will demonstrate my determination to make the
class worthwhile by going over the lesson plan. This
2. Some students may lose motivation and give will show students that the lesson is not only
up, dismissing Business English as too difficult. relevant to their needs but also interesting,
This increases the risk of their emotions and incorporating a variety of activities that cater to
frustrations hindering their learning process. different learning styles.
3. Some students may feel under pressure 3. I will encourage students to set their own realistic
because they were placed in the classes with and achievable personal targets or goals. This
the goal of meeting a work-related objective, approach allows students to break down their goals
such as delivering an important pitch in a few and reduces the pressure they may feel.
weeks. This pressure may inhibit their progress,
leading them to believe that they may not
achieve the rapid progress expected of them..
Target Language Analysis
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, Analysis of the target language teacher will present in order for learners to complete the ‘real-life’ task (table):
● Choose your set phrases (8-12 is appropriate)
● Analyse them in a paragraph or table
Language item Function Pronunciation Concept questions
Informing the reader the Am I informing them what I
I am writing to purpose of the email is that aɪ / æm / ˈraɪtɪŋ / tuː/ ɪn would like to know?
enquire about… you are contacting them to ˈkwaɪər / əˈbaʊt
ask for information.
The correct way to address
Dear Sir or Madam … dɪə/ sɜːr/ ɔː/ ˈmædəm/ Are you addressing someone
someone that you do not
Yours Faithfully … jɔːz/ ˈfeɪθfʊli/ you know personally?
know personally.
To tell the reader that you
are emailing them in
Does this mean you have
After having seen response to something they
ɑːftə /ˈhævɪŋ /siːn/ jɔːr/ contacted them before?
your advertisement in advertised and you are then
ədˈvɜːtɪsmənt/ ɪn/ … , /aɪ /
… , I would like … . going to inform them of
wʊd / laɪk … Are you requesting
something perhaps a
something?
description/ introduction and
or request for information.
We look forward to a Expressing interest in Wiː / lʊk / ˈfɔːwəd / tuː / Have you worked with them
successful working working with and having a ə / səkˈsɛsfʊl /ˈwɜːkɪŋ/ rɪ before?
relationship in the prosperous work relationship ˈleɪʃənʃɪp/ ɪn/ ðə/ ˈfjuːʧə.
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