In this task describe the skills needed to run the business successfully and what areas require further personal development. I will also analyse
the personal development needed to run the business successful.
Skills Level
0 no experience with this skill
1 basic competence
2 competent
3 competent and confident
Skill Scale My strengths and previous work My weaknesses and Why is this skill
experience lack of experience (skill necessary for my
gap) business?
Technical/operational 2 Having worked in retail for nearly 2 years I haven’t got enough knowledge I will need to have total
skills I’ve learnt to keep up with the constant of how to use the web to start an understanding of the
change within the fast food industry and online site therefore I will need stockroom and how to track
also reading various books and magazines to complete a training course in stock in order to minimise
have also helped to enhance my knowledge order to improve this. Although shrinkage and train my staff.
within the pizza market. Furthermore, I’m experienced in various roles Also I will be able to see if it is
working on tills and I the stockroom I have within retailing stores I have not staff or customers stealing
developed various skills that will help the covered areas such like the tills, clothing. In addition, I will
running of my business such as and stockroom in enough depth need to be able to put my store
organisation, handling of money, stock to be able to train any online in order to maximise
checking. employees. profits.
Management skills 1 I have good management skills as during Although supervising the store This skill is necessary in order
e.g. the Notting hill carnival for the past 3 years allowed me to manage certain for me to keep control of my
communication, I have been a supervisor which has allowed aspects when the manager was staff especially when I am not
team me to use initiative to make important gone I do not possess all the in store. For example, if I had
decisions, give other staff instructions and knowledge to be able to organise to go meet one of my suppliers
working and
manage the running of the shop when the and run a shop and staff. to sort out a deal I would need
leadership manager is not in. In addition, I have Furthermore, to be able to give clear and
1