100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached 4.2 TrustPilot
logo-home
Summary

Summary (Chpt.2) Partnering to Build Customer Engagement, Value, and Relationships

Rating
-
Sold
-
Pages
4
Uploaded on
09-06-2023
Written in
2022/2023

(Chpt.2) Partnering to Build Customer Engagement, Value, and Relationships

Institution
Module








Whoops! We can’t load your doc right now. Try again or contact support.

Connected book

Written for

Institution
Module

Document information

Summarized whole book?
No
Which chapters are summarized?
Chapter 2
Uploaded on
June 9, 2023
Number of pages
4
Written in
2022/2023
Type
Summary

Subjects

Content preview

Principles of Marketing by ProfessorBurgerQueen



Partnering to Build Customer Engagement, Value, and Relationships

- Strategic planning is the process of developing and maintaining a strategic fit
between the organisation's goals and capabilities, and its changing marketing
operations

- The business portfolio is a the collection of businesses and products that make up
the company

- Portfolio analysis is a major activity in strategic planning whereby management
evaluates the products and businesses that make up the company


The BCG Growth-Share Matrix (Boston Matrix)

- Dog - Low market growth rate, low relative market share
- Cash Cow - Low market growth rate, high relative market share
- Question Mark - High market growth rate, low relative market share
- Star - High market growth rate, high relative market share

- In this classic portfolio planning approach, the company invests funds from mature,
successful strategic business units (cash cow) to support promising ones in
faster-growing markets (question mark and star)

- The company must decide how much it will invest in each strategic business unit,
and decide whether to build, hold, harvest, or divest

- Strategic Business Units (SBUs) can be a company division, product line, or single
product/brand

Problems with Matrix Approaches

- Difficulty in defining SBUs and measuring market share and growth
- Time consuming
- Focus on current businesses, not future planning


- The Ansoff Matrix helps marketers identify opportunities to grow revenue for the
business through developing new products & services, or tapping into new markets

- Market Penetration - Existing markets, existing products & services
- Market Development - New markets, existing products & services
- Product Development - Existing markets, new products & services
- Diversification - New markets, new products & services
£2.74
Get access to the full document:

100% satisfaction guarantee
Immediately available after payment
Both online and in PDF
No strings attached

Get to know the seller
Seller avatar
ProfBurgerQueen

Also available in package deal

Get to know the seller

Seller avatar
ProfBurgerQueen University of the Witwatersrand
Follow You need to be logged in order to follow users or courses
Sold
6
Member since
2 year
Number of followers
2
Documents
87
Last sold
2 weeks ago
Professor Burger Queen

2nd & 3rd Year BCom Management, Human Resources, & Marketing Notes, Summaries, and Practice Exams

0.0

0 reviews

5
0
4
0
3
0
2
0
1
0

Recently viewed by you

Why students choose Stuvia

Created by fellow students, verified by reviews

Quality you can trust: written by students who passed their exams and reviewed by others who've used these revision notes.

Didn't get what you expected? Choose another document

No problem! You can straightaway pick a different document that better suits what you're after.

Pay as you like, start learning straight away

No subscription, no commitments. Pay the way you're used to via credit card and download your PDF document instantly.

Student with book image

“Bought, downloaded, and smashed it. It really can be that simple.”

Alisha Student

Frequently asked questions