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Unit 3: Social Media in Business - Assignment 1 - Evaluating Social Media in Business(Grade: Distinction)(Covers criteria: P1, P2, M1, D1)

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This document received DISTINCTION covering: P1, P2, M1, D1 in unit 3: Social Media in Business in Pearson's BTEC level 3 course in Information Technology. Note: This document should ONLY be used for inspiration and all buyers should adhere to guidelines that are in place to avoid potential plagiarism. It covers various topics including, but not limited to; Ways businesses use social media, brands and creating an image, product/service promotion, customer communication and service and audience profiles, features on social media specifically for business, use of data analysis for advertisement/personalization, target audiences and risks of social media. - There are many more topics. It also includes information about various social media platforms: Tik Tok, Facebook, LinkedIn and Pinterest. Please note, this assignment was completed in presentation form(PowerPoint) as requested by Pearson(you may have been requested to do it in doc form), thus the PDF included in this package has both the slides and the speaker notes included. If you need to complete this is document form, it is advised that you merge both the information on the slides and the speaker notes accordingly. Any feedback and/or constructive criticism regarding this document would be appreciated - all people who give feedback will get 25% any documents/bundles they purchase in the future.

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Uploaded on
May 21, 2023
Number of pages
39
Written in
2022/2023
Type
Presentation
Person
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,Hello and welcome to this PowerPoint presentation which will be covering
the various ways businesses use social media, the topics covered will
include how businesses appeal to their audiences, grow via various
platforms as well as the many ways they can use it to promote their
services and products.

, Throughout the last decade, social media has
become one of the main tools for helping
businesses in many things and today it is very
unlikely, and illogical, for a business to not have a
presence on social media.

Here are some of the many ways in which social
media is used by businesses.

• To create a brand and image
• Product and service promotion
• Communication with customers

, • Customer service
• Links and external benefits
• Resolving queries and managing issues

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