Lean/Green Belt Test| 483 Questions | with complete solutions

7 M Tools correct answer: Affinity diagrams/Tree diagrams/Interrelationship digraphs/PDPC networks/Cause and effect matrices/Prioritization matrices/Activity network diagrams (a. tree) Why use a Matrix Diagram correct answer: helps to Organize data, prioritize resources and processes. narrow your options and compare choices in a systematic approach. (All of the above) Brainstorming Technique facilitator poses the problem uses to give everyone a chance to speak correct answer: Round Robin (c) Fishbone diagram correct answer: Cause and Effect Diagram/.excellent tool for brainstorming causes of a problem/ determine root cause use 6 M's eight forms of waste (Downtime) prioritize root causes (all of above) What is first tollgate in Define stage correct answer: creating a charter (a) roll confusion or differing views of problem correct answer: storming- part of team dynamic (b) Affinity diagram correct answer: use to group and analyze ideas based on their natural relationships (a) DMAIC correct answer: Define, measure, analyze, improve, and control: emphasizes the various phases of the Six Sigma methodology. Six Sigma started in 1985 with what company correct answer: Motorola What is a performance Indicator or KPI Key performance Indicator correct answer: specified exactly what needs to be measured (c) A good team correct answer: together everyone achieves more. achieve a common goal/ cross functional every member has a unique role 5-8 people/trust achieve more (d all of the above) Primary use of Six Sigma correct answer: effective and efficiency Malcolm Baldrige National Quality Award correct answer: An award established by the U.S. Department of Commerce given annually to companies that excel in quality. Inspire companies to become more quality and customer focused (c) nominal group technique correct answer: (a) generated ideas in writing A decision-making technique in which group members write down ideas and solutions, read their suggestions to the whole group, and discuss and then rank the alternatives. A nominal voting approach method used to reach goals correct answer: (a) Consensus What is multi-voting correct answer: Series of votes used to arrive at a group decision