TEST BANK FOR BUSINESS ESSENTIALS 11TH EDITION BY EBERT/GRIFFIN

TEST BANK FOR BUSINESS ESSENTIALS 11TH EDITION BY EBERT/GRIFFIN. What are individual beliefs about what is right and wrong or good and bad referred to as? A) Motivators B) Rules C) Cultures D) Ethics E) Laws Answer: D Explanation: D) Ethics are beliefs about what is right and wrong or good and bad in actions that affect others. Difficulty: Easy AACSB: Ethical understanding and reasoning Objective: 2.1: Explain how individuals develop their personal codes of ethics and why ethics are important in the workplace. 2) Which of the following should be the first step in assessing ethical behavior in a certain situation? A) Seek the advice of managers. B) Make a judgment based on the outcome of the activity. C) Consider appropriate moral values. D) Collect facts related to the situation. E) Gather a range of opinions on the effectiveness of the policy. Answer: D Explanation: D) There are three steps for applying ethical judgments to situations that may arise including first, gathering relevant factual information, analyzing the facts and finally, making an ethical judgment based on the rightness or wrongness of the proposed activity or policy. Difficulty: Moderate AACSB: Ethical understanding and reasoning Objective: 2.1: Explain how individuals develop their personal codes of ethics and why ethics are important in the workplace. 3) What is likely the single MOST effective step that a company can take to set ethical standards? A) Offer large cash awards for whistle-blowing. B) Suggest that employees take ethics training. C) Post ethical rules on bulletin boards. D) State that the workplace values diversity. E) Demonstrate support from top management. Answer: E Explanation: E) Perhaps the single most effective step a company can take in setting ethical standards is to demonstrate top management support of ethical standards. Difficulty: Moderate AACSB: Ethical understanding and reasoning Objective: 2.1: Explain how individuals develop their personal codes of ethics and why ethics are important in the workplace. Full file at Full file at 2 Copyright © 2017 Pearson Education, Inc. 4) How do top managers BEST demonstrate a commitment to ethical business practices? A) By adopting and enforcing written codes of ethics B) By reading employees' e-mails C) By decentralized decision-making practices D) By cooperating with other companies E) By monitoring employees' Web searches Answer: A Explanation: A) A common approach to formalizing top management commitment to ethical business practices is the adoption of a written code of ethics. Difficulty: Easy AACSB: Ethical understanding and reasoning Objective: 2.1: Explain how individuals develop their personal codes of ethics and why ethics are important in the workplace. 5) What category of ethics relates to matters such as hiring, firing, working conditions, privacy and respect? A) Behavior toward economic agents B) Behavior toward employees C) Behavior toward the organization D) Elimination of conflicts of interest E) Social responsibility Answer: B Explanation: B) Ethical guidelines suggest and legal standards require that hiring and firing decisions should be based solely on a person's ability to perform a job. Difficulty: Moderate AACSB: Ethical understanding and reasoning Objective: 2.1: Explain how individuals develop their personal codes of ethics and why ethics are important in the workplace. 6) When an activity benefits an individual but not the employer, what ethical dilemma has been created? A) Lack of social responsibility B) Violation of the code of conduct C) Conflict of morals D) Interaction with primary agents of interest E) Conflict of interest Answer: E Explanation: E) A conflict of interest occurs when an activity may benefit the individual to the detriment of his or her employer. Difficulty: Moderate AACSB: Ethical understanding and reasoning Objective: 2.1: Explain how individuals develop their personal codes of ethics and why ethics are important in the workplace. Full file at Full file at 3 Copyright © 2017 Pearson Education, Inc. 7) What do ethical norms that ensure an action is consistent with what's fair entail? A) Caring B) Morals C) Justice D) Social responsibility E) Economic agents Answer: C Explanation: C) Ethical norms include utility, rights, justice and caring. Justice considers whether the action is consistent with what's fair. Difficulty: Moderate AACSB: Ethical understanding and reasoning Objective: 2.1: Explain how individuals develop their personal codes of ethics and why ethics are important in the workplace. 8) Which ethical norm considers whether a particular act optimizes the benefits to those who are affected by it? A) Utility B) Rights C) Justice D) Caring E) Respect Answer: A Explanation: A) The ethical norm of utility considers whether a particular act optimizes the benefits to those who are affected. Difficulty: Moderate AACSB: Ethical understanding and reasoning Objective: 2.1: Explain how individuals develop their personal codes of ethics and why ethics are important in the workplace. 9) When evaluating a decision based on the ethical norm of rights, a manager is MOST likely to consider which of the following questions? A) Is the decision consistent with what we regard as fair? B) Does the decision respect the individuals involved? C) Is the decision consistent with people's responsibilities to each other? D) Does the decision optimize the benefits for those who are affected by it? E) Does the decision comply with current legislation? Answer: B Explanation: B) The ethical norm of rights addresses the rights of individuals involved with the decision and whether the decision respects those individuals' rights. Difficulty: Moderate AACSB: Reflective thinking Objective: 2.1: Explain how individuals develop their personal codes of ethics and why ethics are important in the workplace. Full file at Full file at 4 Copyright © 2017 Pearson Education, Inc. 10) Which of the following is the BEST description of organizational stakeholders? A) Competitors B) Government regulators C) The officers and key employees of an organization D) Individuals and businesses who own stock in a company E) Individuals and groups that are directly affected by the practices of a company Answer: E Explanation: E) Individuals and groups that are directly affected by the practices of an organization are considered to have a "stake" in the company's performance. Difficulty: Moderate AACSB: Ethical understanding and reasoning Objective: 2.1: Explain how individuals develop their personal codes of ethics and why ethics are important in the workplace. 11) Standards that help to shape behaviors towards employees, the organization, and other economic agents are A) social responsibility. B) managerial ethics. C) whistle-blowing techniques. D) values. E) morals. Answer: B Explanation: B) Managerial ethics are standards of behavior that guide managers. There are three broad categories of ways in which managerial ethics can affect people's work: (1) behavior toward employees, (2) behavior toward the organization, and (3) behavior toward other economic agents. Difficulty: Moderate AACSB: Analytical thinking Objective: 2.1: Explain how individuals develop their personal codes of ethics and why ethics are important in the workplace. 12) Ethics are beliefs about what is right and wrong. Answer: TRUE Explanation: Ethics are beliefs that guide behavior that is right and good. Difficulty: Easy AACSB: Ethical understanding and reasoning Objective: 2.1: Explain how individuals develop their personal codes of ethics and why ethics are important in the workplace. We offer online tutoring, help with assignments and essay writing for all Majors with a guaranteed pass. For assistance Email Tutor Lucas: