aside from the weekly dated merchandise reviews, product rotation should be completed during which tasks? Answer- Stocking promo, quick pick, delivery day, planograms
When it comes to price discrepancies select the three tasks that you may have to complete to make a correction Answer- Re-price the product, replace a shelf label, change a sale sign
If a customer questions the need to provide proof of age for the purchase of their cough medicine, how would you respond Answer- the longest answer
if a customerIf a customer questions the need to provide an ID for the purchase of a cough syrup, containing DXM, which of the following are appropriate responses Answer- everything besides "I don't know"
If a customer appears to be under the age of 27 and is unable to produce a valid ID for the purchase of restricted product, you should: Answer- Advise the customer that since they cannot produce an ID, you cannot ring up the sale
Monica, a pharmacy intern in your store, unfortunately sold a restricted product to a minor due to the fact that she didn't validate the minors ID. What are the potential outcomes for her? Answer- She could get disciplinary action, including termination of employment
If you have questions regarding the list of required data elements for a prescription, you need to refer to the ___ on ___. Answer- CVS Pharmacy Accepting Prescription policy / RxNet
To be valid, a prescription must have been issued for a ___ medical purpose by a prescriber acting in the ___ of his or her professional practice. Answer- Legitimate, usual course
When it comes to prescription filling, the Pharmacy manager must ensure the hardcopy controlled prescription must be... Answer- filed separately from non-controlled prescriptions, placed correctly in the CII (C2), or CIII-CV (C3-C5) folder, and filed each day