Exam (elaborations)
Mera Customer Service Screening Pre-Test | 63 Questions with 100% Correct Answers
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What question do you ask to get feedback to see if the computer software met expectations of the customer? - How has the software worked for what you were using it for? A new customer comes into your department, but you are helping another customer? You should - Acknowledge the new customer's presence with eye contact and/or a brief comment that you will be right with him. What is a great option when trying to find out what a customer wants to buy? - What color do you prefer in that brand? A good reason for creating an opening for discussion is to? - Get to know what the customer wants. The best way to talk to a new customer is to? - Match what you say and your tone of voice to her personality.
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- Capella University
- Module
- Mera Customer Service Screening
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- August 25, 2022
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- 6
- Written in
- 2022/2023
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mera customer service screening pre test | 63 questions with 100 correct answers
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