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Summary Strategic Marketing: Ch 1-7

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Summary Strategic Marketing
Chapter 1-12+14

Book: Applied Strategic Marketing – A step by step approach
by Karel Jan Alsem (2019)




Table of Content
Chapter 1 The essence of marketing.....................................................................................................2
Chapter 2 The strategic marketing planning process.............................................................................5
Chapter 3 Mission, value strategies and market definition...................................................................9
Chapter 4 Internal analysis..................................................................................................................15
Chapter 5 Customer analysis...............................................................................................................18
Chapter 6 Industry Analysis.................................................................................................................24
Chapter 7 Competitor analysis.............................................................................................................27
Chapter 8 Distribution and supplier analysis.......................................................................................30
Chapter 9 SWOT analysis.....................................................................................................................32
Chapter 10 Corporate objectives and corporate strategies.................................................................35
Chapter 11 Marketing Objectives and marketing strategies................................................................39
Chapter 12 Product, price, place.........................................................................................................46
Chapter 14 Organization and implementation of marketing...............................................................47

,Chapter 1 The essence of marketing
Marketing is mainly about customer-oriented action based on a clear brand identity. There are
various trends that can be observed that make it so important for organizations to market
To do.
Here are a few examples of developments and trends in marketing:

1. more & new products and services are being added
2. the phenomenon of the communication spiral is developing.
3. Consumers gain more power through online behavior.
4. more and more information about the providers is coming.
5. New forms of competition are emerging via the Internet.
6. There is an increasing "low involvement" of consumers.
7. the government strives for market forces.
8. Retail is in transition.
9. Decisions are often made unconsciously.
10. the consumer is becoming more critical.

Core functions of social media:

- Opinions are spread very quickly among large groups of people, so it's kind an extremely fast
form of word of mouth.
- Social media can easily mobilize large groups of consumers, this has its weight open to
"crowdfunding" and "crowdsourcing".


Marketing can be understood in different ways, namely:

1. As an organizational culture: a set of beliefs that guides the organization in such a way that
there is a commitment exists to meet customer needs thus profitable in the long run.
2. As a strategy: choosing target groups and positioning products and services. The model used
for strategy development is the SWOT analysis.
3. As tactics and activities: the daily activities around the four marketing instruments product
development, pricing, distribution and channel choice for communication.

, The essence of marketing is basically that a customer does not buy a product but a solution or
Benefit.

He does not buy toothpaste, for example, but good teeth and fresh breath.

The strategic marketing concept is actually an extension of the classic marketing concept

and it states that a company must meet the following conditions:

- The company must be customer-oriented.
- The company must focus on realizing defensible competitive advantages
of products on markets.
- The company bases its competitive advantages on long-term interests of customers.
- The enterprise can base the competitive advantages on good relations with various
interest groups within and outside the organization
- In addition, it is important that the company makes a profit, in order to achieve long-term
can continue to exist.

A company that uses the strategic marketing concept must therefore pay attention to:

- Customers
- Competitors
- The long term and relationships
- Other stakeholders around the organization

Market orientation consists of the following components:

- Customer orientation
- Competitor orientation
- Inter-functional coordination




Since the 90s of the last century, there has been a growing interest from marketers in it
understanding Brand identity. A related term is the DNA of a brand. Brand identity it is
creating value propositions, something that can be functional in the long term. This because these
value propositions can respond to the emotions of the customer, such as “interpolis, crystal clear” or
“Delicious, clear Heineken” according to Aaker (1991) for a good brand it is necessary to have a
have a clear brand identity.
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