HEALTH AND SOCIAL CARE WORKING IN
HEALTH AND
YEAR 2 SOCIAL CARE
A 1 hour 30-minute exam in January Q Short-answer and long answer questions:
S 80 marks available U ● Identify… (2)
S Four sections, each based on a different short E
E ● Describe… (4)
scenario. S
S
Each scenario is relevant to a different service user TI ● Explain… (6)
S
group. O
M ● Discuss… (8)
E N
N T
T Y
P
E
S
STUDY CHECKLIST
A The roles and responsibilities of people who work in the health and social Revision Key points Applied to
notes learnt Exam
care sector completed ✔ Questions
✔ ✔
A1 The roles of people who work in health and social care settings
Understand the roles of people who work in health and social care settings, to include:
• doctors
• nurses
• midwives
• healthcare assistants
• social workers
• occupational therapists
• youth workers
• care managers/assistants
• support workers.
A2 The responsibilities of people who work in health and social care settings
Understand the day-to-day responsibilities of people who work in health and social care
settings,
to include:
• following policies and procedures in place in the health and social care setting in which they
work
• healing and supporting recovery for people who are ill
• enabling rehabilitation
• providing equipment and adaptations to support people to be more independent
• providing personal care, to include washing, feeding, toileting
• supporting routines of service users, to include day-to-day family life, education,
, employment, leisure activities
• assessment and care and support planning, involving service users and their families.
A3 Specific responsibilities of people who work in health and social care settings
Applying care values and principles.
• Promoting anti-discriminatory practice by:
o implementing codes of practice and policies that identify and challenge discrimination in
specific health and social care settings
o adapting the ways health and social care services are provided for different types of service
users.
• Empowering individuals, to include:
o putting the individual at the heart of service provision and promoting individualised care
o promoting and supporting individuals’ rights to dignity and independence
o providing active support consistent with beliefs, cultures and preferences of health and
social care service users
o supporting individuals who need health and social care services to express their needs and
preferences
o promoting the rights, choices and wellbeing of individuals who use health and social care
services
o balancing individual rights to health and social care services with the rights of other service
users and staff
o dealing with conflict in specific health and social care settings, to include GP surgeries,
hospital wards, residential care homes for the elderly, residential care
homes for vulnerable children and young adults, and domiciliary care settings.
• Ensuring safety – how people who work in health and social care ensure safety for
individuals and staff through:
o use of risk assessments
o safeguarding and protecting individuals from abuse
o illness prevention measures, to include clean toilets, hand-washing facilities, safe drinking
water
o control of substances harmful to health
o use of protective equipment and infection control
o reporting and recording accidents and incidents
o complaints procedures
o provision of first-aid facilities.
• Information management and communication – ways of promoting effective communication
and ensuring confidentiality through:
o applying requirements of the Data Protection Act 1998
o adhering to legal and workplace requirements specified by codes of practice in specific
health and social care settings
o the recording, storage and retrieval of medical and personal information, to include
electronic methods, mobile phones, social media, written records, use of photographs
o maintaining confidentiality to safeguard service users
o respecting the rights of service users where they request confidentiality
o following appropriate procedures where disclosure is legally required.
• Being accountable to professional bodies – how employees are accountable to professional
bodies, to include:
o following codes of professional conduct
o being familiar with/applying current codes of practice
o ensuring that revalidation procedures are followed
o following safeguarding regulations
HEALTH AND
YEAR 2 SOCIAL CARE
A 1 hour 30-minute exam in January Q Short-answer and long answer questions:
S 80 marks available U ● Identify… (2)
S Four sections, each based on a different short E
E ● Describe… (4)
scenario. S
S
Each scenario is relevant to a different service user TI ● Explain… (6)
S
group. O
M ● Discuss… (8)
E N
N T
T Y
P
E
S
STUDY CHECKLIST
A The roles and responsibilities of people who work in the health and social Revision Key points Applied to
notes learnt Exam
care sector completed ✔ Questions
✔ ✔
A1 The roles of people who work in health and social care settings
Understand the roles of people who work in health and social care settings, to include:
• doctors
• nurses
• midwives
• healthcare assistants
• social workers
• occupational therapists
• youth workers
• care managers/assistants
• support workers.
A2 The responsibilities of people who work in health and social care settings
Understand the day-to-day responsibilities of people who work in health and social care
settings,
to include:
• following policies and procedures in place in the health and social care setting in which they
work
• healing and supporting recovery for people who are ill
• enabling rehabilitation
• providing equipment and adaptations to support people to be more independent
• providing personal care, to include washing, feeding, toileting
• supporting routines of service users, to include day-to-day family life, education,
, employment, leisure activities
• assessment and care and support planning, involving service users and their families.
A3 Specific responsibilities of people who work in health and social care settings
Applying care values and principles.
• Promoting anti-discriminatory practice by:
o implementing codes of practice and policies that identify and challenge discrimination in
specific health and social care settings
o adapting the ways health and social care services are provided for different types of service
users.
• Empowering individuals, to include:
o putting the individual at the heart of service provision and promoting individualised care
o promoting and supporting individuals’ rights to dignity and independence
o providing active support consistent with beliefs, cultures and preferences of health and
social care service users
o supporting individuals who need health and social care services to express their needs and
preferences
o promoting the rights, choices and wellbeing of individuals who use health and social care
services
o balancing individual rights to health and social care services with the rights of other service
users and staff
o dealing with conflict in specific health and social care settings, to include GP surgeries,
hospital wards, residential care homes for the elderly, residential care
homes for vulnerable children and young adults, and domiciliary care settings.
• Ensuring safety – how people who work in health and social care ensure safety for
individuals and staff through:
o use of risk assessments
o safeguarding and protecting individuals from abuse
o illness prevention measures, to include clean toilets, hand-washing facilities, safe drinking
water
o control of substances harmful to health
o use of protective equipment and infection control
o reporting and recording accidents and incidents
o complaints procedures
o provision of first-aid facilities.
• Information management and communication – ways of promoting effective communication
and ensuring confidentiality through:
o applying requirements of the Data Protection Act 1998
o adhering to legal and workplace requirements specified by codes of practice in specific
health and social care settings
o the recording, storage and retrieval of medical and personal information, to include
electronic methods, mobile phones, social media, written records, use of photographs
o maintaining confidentiality to safeguard service users
o respecting the rights of service users where they request confidentiality
o following appropriate procedures where disclosure is legally required.
• Being accountable to professional bodies – how employees are accountable to professional
bodies, to include:
o following codes of professional conduct
o being familiar with/applying current codes of practice
o ensuring that revalidation procedures are followed
o following safeguarding regulations
