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Business Ethics A Textbook with Cases - Solutions, summaries, and outlines. 2022 updated

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Shaw, Business Ethics

TRACK 1: CHAPTER REVIEW

Part 1: Moral Philosophy and Business

CHAPTER 1: The Nature of Morality

Introduction



The wrongdoing that led to the collapse of Enron—which was the largest Chapter 11

filing in US history at the time—is simple to see, including deception, dishonesty, and

fraud. But many moral issues that arise in business are complex. For example, we might

ask if passing a personality test is a justifiable condition for employment, or whether

manufacturers should reveal all of the defects of their products. We also might also about

the extent to which businesses have environmental responsibilities, or how they should

respond to sexual harassment. The answers that we give to these questions will be

determined by the moral standards that we have.



Ethics



Ethics is a field of inquiry that addresses the question: How should I lead my life? This

leads to auxiliary questions such as “What values are important?” and “What principles

should I live by?” Ethics deals with individual character and with the moral rules that

govern our conduct; here, “ethics” and “morals” are used interchangeably.



Business and Organizational Ethics

,Business ethics is the study of what is right or wrong in a business context. “Business”

will be used here to mean nay organization whose objective is to provide gods or services

for profit; businesspeople are those who participate in planning, organizing, or directing

the work of business. This book also addresses organizational ethics, where an

organization is a group of people working together for some common purpose.



Moral Versus Nonmoral Standards



When we answer a moral question we appeal to moral standards,; these concern behavior

that is of serious consequence to human welfare and take priority over other standards.

Their legitimacy depends on the quality of the arguments that are offered in support of

them.



Morality and Etiquette



Etiquette refers to any special code of social behavior or courtesy. Standards of etiquette

can change over time, and following that of one’s age does not make a person moral.



Morality and Law



There are four kinds of law: statute law, common law, constitutional law, and

administrative regulations.

,An action can be illegal but morally right such as helping a Jewish person to hide from

the Nazis. And an action that is legal can be morally wrong, such as a manager laying off

many workers are using the money saved to boost his own pay.



Professional Codes



Professional codes of ethics lie between etiquette and law. These are the rules that are

supposed to govern the actions of the members of a given profession, and can be backed

up by professional sanctions. They are not a reliable guide to one’s moral obligations, as

they are not all purely moral in character, and even when they are they are not necessarily

sound moral practice.



Where Do Moral Standards Come From?



The main philosophical question is whether our moral standards can be justified. Some

people have argued that morality just reduces to religion; others, that right and wrong are

just a function of what a society takes them to be—a version of ethical relativism.



Religion and Morality



Any religion provides its believers with a worldview, part of which involves morality.

One example of this is the mandate “Do unto others as you would have them do unto

, you”; the Golden Rule. But this is very general, and is hard to translate into precise policy

injunctions.



Morality Needn’t Rest on Religion



Many people believe that morality must be based on religion, either because they think

that without religion people would have no incentive to be moral, or because they think

that only religion can provide moral guidance. Others think that morality is based on the

commands of God. Neither of these claims is convincing. There are many reasons why

people act morally; habit, for example, or because that’s the kind of person one is. We

also might be motivated to act morally to please our peers. Furthermore, the moral

instructions of the world’s religions are general and imprecise. Also, although some

theologians have advocated divine command theory—the idea that if something is wrong

then the only reason that it is wrong is if God commands us not to do it—many would

reject this view. For example, many people hold that (e.g.) rape is wrong independent of

God’s decrees.



Ethical Relativism



This is the view that what is right is determined by what a culture or society deems is

right, and so there is no absolute moral standard. Those who endorse this view point to

the apparent diversity of human values to support their case. However, some people think

that these differences are less significant than they appear. But even if this is not the case

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