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Unit 27 - Work experience in Business

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Cont. This document involves the basic and complex steps required to take and consider when doing work experience or going through the process of receiving employment.

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BTEC National Business Level 3, Unit 27 - Working Experience in Business
Learning Aim C - Reflect on work experience undertaken and its influence on own personal
and professional development
(Kinga Jaronczyk)


Unit 27 - Working Experience in
Business
Learning Aim C - Reflect on work experience undertaken and its
influence on own personal and professional development

P5 - Review own strengths and areas for development in work
experience

P6 - Identify improvements to be made to own personal and professional
skills in response to feedback from work experience

M3. Assess your performance during work experience, making
recommendations for personal and professional development

D3 - Evaluate your work experience, drawing reasoned conclusions as
to how it can support your future career




1

,BTEC National Business Level 3, Unit 27 - Working Experience in Business
Learning Aim C - Reflect on work experience undertaken and its influence on own personal
and professional development
(Kinga Jaronczyk)


P5 - Review own strengths and areas for development in work experience 1

P6 - Identify improvements to be made to own personal and professional skills in
response to feedback from work experience 1

M3. Assess your performance during work experience, making recommendations for
personal and professional development 1

D3 - Evaluate your work experience, drawing reasoned conclusions as to how it can
support your future career 1

P5 - Review own strengths and areas for development in work experience 5
Introduction - 5
Explain why it is important to review your performance 5
Benefits of personal reviews 5
Opportunities for better communication arise 5
More Ownership is placed on employees 5
Managers are presented with valuable insight 5
Limitations of personal reviews 6
Perceptions can be different 6
Conflicts can easily arise 6
Employees objectivity is difficult to attain 6
SWOT Analysis 6
Explain what a SWOT analysis is - use internet to help definition 6
Benefits of conducting a SWOT analysis 6
Limitations of conducting a SWOT analysis 7
Strengths 7
Sociable & outgoing, Happy & Positive 7
Honesty 7
Caring & Kind 7
Well-Spoken & Uses good language & Good Communication 8
Good at obeying instructions 8
Hardworking & Diligent 8
Adaptive to different situations 8
Business and customer awareness 8
Weaknesses 9
Need to be more motivated 9
Need to be more responsible 9
More helpful 9
Need more work on organisation and time management 9
Opportunities 10
Threats 10
Summarising sentence - 10
P6 - Identify improvements to be made to own personal and professional skills in
response to feedback from work experience 11


2

,BTEC National Business Level 3, Unit 27 - Working Experience in Business
Learning Aim C - Reflect on work experience undertaken and its influence on own personal
and professional development
(Kinga Jaronczyk)
Supervisor Work Experience Evaluation Form 11
Personal skills 13
Communication 13
Problem solving 13
Self-confidence 14
Assertiveness 14
Flexibility 14
Positive approach 15
Professional / Work skills 15
IT 15
Teamwork 15
Note taking 16
Meeting attendance 16
Punctuality 16
Telephone manner 16
Business and customer awareness 17
Following instructions 17
Summary 17
What is the importance of Subordinate (Supervisor) Evaluation? 17
The benefits of Subordinate (Supervisor) Evaluation 17
Leadership Improvement 17
Message of Value 17
Culture of Communication 18
Improves employee and management relationship 18
Personal Development 18
Limitations of Subordinate (Supervisor) Evaluation 18
Culture of Negativity 18
Leadership Assessment 18
Time Consuming Process & Inexperienced Evaluators 19
M3. Assess your performance during work experience, making recommendations for
personal and professional development 20
Recommendations for personal and professional development 22
Personal Development 22
Self-Confidence 22
Manage Your State 22
Develop Yourself 22
Focus on benefits to others 23
Use positive internal dialogue 23
Keep a growth Mindset 23
Communication 23
Body language matters (non-verbal communication) 23
Being brief, but specific 23
Every individual requires different language communication 24


3

, BTEC National Business Level 3, Unit 27 - Working Experience in Business
Learning Aim C - Reflect on work experience undertaken and its influence on own personal
and professional development
(Kinga Jaronczyk)
Emotion control 24
Straight talking 24
Assertiveness 24
Plan your response ahead of time 24
Use positive self-talk 25
Embody an assertive stance (mindful of body language) 25
Rehearse with someone you know and trust 25
Express your needs and feelings. 25
Professional Development 26
IT Skills 26
Identify what you need to learn 26
Start with the basics - and ensure that you know how to use a computer 26
Familiarise yourself with an understanding of how computers (and the
internet) works. 26
Take a free online or-in person computer course 27
Apply the knowledge & get hands-on practice 27
Following Instructions 27
Actively listening 27
Taking notes 27
Asking questions 28
Responding with good attitude 28
Before starting a task, make a checklist 28
Punctuality 28
Make being prompt a priority 28
Knowing why you want to be punctual 28
Track how long a task takes 29
Use a timer/alarm 29
Always leave on time 29
D3. Evaluate your work experience, drawing reasoned conclusions as to how it can
support your future career 30
Future Career 32
Bibliography 34




4

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