2026/2027 PRACTICE QUESTIONS AND STUDY GUIDE
COMPLETE ACCURATE EXAM ACTUAL QUESTIONS AND
CORRECT VERIFIED ANSWERS WITH DETAILED RATIONALES
(RELIABLE SOLUTIONS) A NEW UPDATED VERSION 2026
EDITION ||JUST RELEASED
An HIM director is analyzing the results of a survey that
was conducted to ask physicians and nurses about their
satisfaction with the HIM department. The following table
shows the satisfaction percentage scored for each
question
98%
How often do HIM staff answer your call within 3 rings?
79%
How often are you able to receive the old paper records,
on your current patients, in an acceptable timeframe?
100%
How often are the reports provided by HIM staff correct
and valid?
100%
How often do the trainings that HIM staff provide relate
to the most recent regulations?
Which conclusion should the HIM Director make based
on this data?
The HIM staff needs additional training on the
importance of accessibility of old paper records and
needs help in brainstorming a better process.
,An HIM director is auditing physician documentation and
finds that 3% of the discharge summaries from the last 6
months were completed more than 30 days past patient
discharge.
Which data quality standard is an area of concern in this
scenario?
Timeliness
Once a year, members of the Disaster Planning
Committee meet to conduct mock drills that satisfy staff
training requirements as outlined in the organization's
disaster plan.
What is the best practice for training staff on disaster
protocol?
Arrange for continuous training through in-service
programs and conducting mock drills
In the event that a disaster affects a facility, how should
damage to off-site records be prevented?
Off-site storage should be located at a distance far
enough away from the facility.
, Which security feature should be enabled on backup
tapes as a best practice to prevent a data breach?
Encryption
During a storm, an EHR has crashed. Data systems are
needed for the on going treatment of current patients.
Which quality standard is jeopardized in this disaster and
should be addressed?
Timeliness
During a storm, information system operation and data
preservation are threatened, triggering a disaster
protocol.
Which disaster recovery planning process step should be
taken in this situation?
Execute continuity plan