University of Amsterdam
BSc Business Administration, 3rd year 2nd semester
Specialization Management in the Digital Age
Mrs. Brooke Gazdag
Management and Leadership in the Digital Age
Summary
Anna Jobse
6013B0508Y
,Table of Content
Week 1 – Introduction to Management and Leadership in the Digital Age......................................................4
YouTube Videos & Slides......................................................................................................................................4
Verhoef et al., (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of
Business Research, 122, 889-901.........................................................................................................................5
Davenport, & Redman (2020). Digital Transformation Come Down to Talent in 4 Key Areas. Harvard Business
Review, May, 21...................................................................................................................................................8
HBR Podcast – How one CEO successfully led a digital transformation..............................................................9
Week 2 – Digital Leadership........................................................................................................................... 9
YouTube Videos & Slides......................................................................................................................................9
TEDx Talk: Would you be happy to follow a robot leader?................................................................................10
Wired UK: Herminia Ibarra: What will leadership look like in the age of AI?....................................................10
Interview Niels van Quaquebeke on Digital Leadership....................................................................................11
HBR Podcast: Taking on a senior leadership role remotely...............................................................................12
World Economic Forum - This is what great leadership looks like in the digital age.........................................12
MITSloan: Leadership’s Digital Transformation.................................................................................................13
TEDx Emily: Agile Leadership..............................................................................................................................16
Week 3 – Virtual Teams............................................................................................................................... 17
YouTube Videos & Slides....................................................................................................................................17
Running Virtual Meetings with Prof. Lindy Greer..............................................................................................17
HBR - How to Build Trust on Your Virtual Team.................................................................................................19
HBR – How to Prepare your Virtual Teams for the Long Haul...........................................................................19
HBR – New to the Workforce? Here’s How to Grow in Your (Virtual) Career...................................................20
HBR – Our Work-From-Anywhere Future..........................................................................................................20
Week 4 – Decision Making and Ethics........................................................................................................... 22
YouTube Videos & Slides....................................................................................................................................22
Interview Karoline Dabkowska about AI and decision making..........................................................................23
TED Adam Grant: The surprising thinking of original thinkers...........................................................................24
Teresa Amabile – Creativity and Motivation......................................................................................................24
YouTube Video Paradox Mindset.......................................................................................................................24
Bazerman, & Sezer, (2016). Bounded awareness: Implications for ethical decision making. Organizational
Behavior and Human Decision Processes, 136, 95-105.....................................................................................25
HBR – How to make better decisions about coronavirus...................................................................................26
Week 5 – Negotiation.................................................................................................................................. 28
YouTube Videos & Slides....................................................................................................................................28
HBR Podcast – Adapting Negotiations in a Remote World................................................................................28
HBR – How to Negotiate – Virtually...................................................................................................................29
, HBR – A Playbook for Negotiators in the Social Media Era................................................................................29
Harvard Special Rapport – Make the Most of Online Negotiations...................................................................30
Negotiating in a Digitalized Era..........................................................................................................................30
Week 6 – Diversity & Inclusion..................................................................................................................... 32
YouTube Videos & Slides....................................................................................................................................32
TEDxMerit Eva Prakash – Why Diversity Matters for the Future of Artificial Intelligence.................................33
TED Chimamanda Ngozi Adichie – The Danger of a Single Story.......................................................................33
Google - How AI can help shatter barriers to equality.......................................................................................33
HBR – Why Inclusive Leaders are Good for Organizations, and How to Become One......................................33
HBR – How to Be an Inclusive Leader Through a Crisis......................................................................................34
HBR – The Mistake Companies Make When They Use Data to Plan Diversity Efforts.......................................35
, Week 1 – Introduction to Management and Leadership
in the Digital Age
YouTube Videos & Slides
LO: Define the four activities of managers in the traditional approach to work
In the traditional approach to work, it’s the classical management. Managers should:
1. Plan ahead
2. Select and organize people
3. Command and drive employees (checking off the checklist)
4. Coordinate and control activities (someone at the top who distributes tasks)
The founder of management science is Fredrick Taylor in his book The Principles of Scientific
Management, in which there was one right way to do things.
LO: Explain the three questions under the new approach to work and how they apply to work
Focus on leadership:
1. Where are we going? Looking further down the road and anticipating changes.
2. Why are we going there? What is the purpose behind it? Focus beyond tasks – more on
vision and change.
3. How are we going to get there? Leaders accompany followers through change.
Communication is key! (more than e.g. being extraverted).
LO: Name the three places where we see digitalization
Digitalization is the move from analog, traditional approaches established in the industrial age to
creative, digital and technology-based approaches. Where do we see it?
Organizational level, culture of innovation, experimentation and updating value proposition.
Process orientation.
Dyadic/group level, working closely, but at a distance (the big transition in 2020, covid).
Through different technologies, we still need to build trust.
Individual level, managing boundaries with technology, continuous learning. This means a lot
more self-leadership and managing time. How do I create a separation between private life
and work life?
LO: Name the different factors in digitalization (i.e. digital transformation, digital maturity)
Digital transformation is a change in how a firm employs digital technologies, to develop a new digital
business model that helps to create and appropriate more value for the firm. Factors that are driving
the need for digital transformation:
Emerging digital technologies, as we see new possibilities, firms try to integrate it to stay
competitive.
Wider reach of competitors, digital firms. The landscape is changing, more digital-only firms.
Digital touchpoints, social media.
Digital as the new norm means defying traditional business rules.
LO: List the four factors that signal that firms are digitally mature
Digital maturity is how organizations systematically prepare to adapt consistently to ongoing digital
change. Firms that is digitally mature:
1. Communicate a clear, coherent digital strategy that is aligned with the overall organizational
strategy.
2. Focus on the long-term. Technology will continue to develop, so we don’t even know what is
possible.
BSc Business Administration, 3rd year 2nd semester
Specialization Management in the Digital Age
Mrs. Brooke Gazdag
Management and Leadership in the Digital Age
Summary
Anna Jobse
6013B0508Y
,Table of Content
Week 1 – Introduction to Management and Leadership in the Digital Age......................................................4
YouTube Videos & Slides......................................................................................................................................4
Verhoef et al., (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of
Business Research, 122, 889-901.........................................................................................................................5
Davenport, & Redman (2020). Digital Transformation Come Down to Talent in 4 Key Areas. Harvard Business
Review, May, 21...................................................................................................................................................8
HBR Podcast – How one CEO successfully led a digital transformation..............................................................9
Week 2 – Digital Leadership........................................................................................................................... 9
YouTube Videos & Slides......................................................................................................................................9
TEDx Talk: Would you be happy to follow a robot leader?................................................................................10
Wired UK: Herminia Ibarra: What will leadership look like in the age of AI?....................................................10
Interview Niels van Quaquebeke on Digital Leadership....................................................................................11
HBR Podcast: Taking on a senior leadership role remotely...............................................................................12
World Economic Forum - This is what great leadership looks like in the digital age.........................................12
MITSloan: Leadership’s Digital Transformation.................................................................................................13
TEDx Emily: Agile Leadership..............................................................................................................................16
Week 3 – Virtual Teams............................................................................................................................... 17
YouTube Videos & Slides....................................................................................................................................17
Running Virtual Meetings with Prof. Lindy Greer..............................................................................................17
HBR - How to Build Trust on Your Virtual Team.................................................................................................19
HBR – How to Prepare your Virtual Teams for the Long Haul...........................................................................19
HBR – New to the Workforce? Here’s How to Grow in Your (Virtual) Career...................................................20
HBR – Our Work-From-Anywhere Future..........................................................................................................20
Week 4 – Decision Making and Ethics........................................................................................................... 22
YouTube Videos & Slides....................................................................................................................................22
Interview Karoline Dabkowska about AI and decision making..........................................................................23
TED Adam Grant: The surprising thinking of original thinkers...........................................................................24
Teresa Amabile – Creativity and Motivation......................................................................................................24
YouTube Video Paradox Mindset.......................................................................................................................24
Bazerman, & Sezer, (2016). Bounded awareness: Implications for ethical decision making. Organizational
Behavior and Human Decision Processes, 136, 95-105.....................................................................................25
HBR – How to make better decisions about coronavirus...................................................................................26
Week 5 – Negotiation.................................................................................................................................. 28
YouTube Videos & Slides....................................................................................................................................28
HBR Podcast – Adapting Negotiations in a Remote World................................................................................28
HBR – How to Negotiate – Virtually...................................................................................................................29
, HBR – A Playbook for Negotiators in the Social Media Era................................................................................29
Harvard Special Rapport – Make the Most of Online Negotiations...................................................................30
Negotiating in a Digitalized Era..........................................................................................................................30
Week 6 – Diversity & Inclusion..................................................................................................................... 32
YouTube Videos & Slides....................................................................................................................................32
TEDxMerit Eva Prakash – Why Diversity Matters for the Future of Artificial Intelligence.................................33
TED Chimamanda Ngozi Adichie – The Danger of a Single Story.......................................................................33
Google - How AI can help shatter barriers to equality.......................................................................................33
HBR – Why Inclusive Leaders are Good for Organizations, and How to Become One......................................33
HBR – How to Be an Inclusive Leader Through a Crisis......................................................................................34
HBR – The Mistake Companies Make When They Use Data to Plan Diversity Efforts.......................................35
, Week 1 – Introduction to Management and Leadership
in the Digital Age
YouTube Videos & Slides
LO: Define the four activities of managers in the traditional approach to work
In the traditional approach to work, it’s the classical management. Managers should:
1. Plan ahead
2. Select and organize people
3. Command and drive employees (checking off the checklist)
4. Coordinate and control activities (someone at the top who distributes tasks)
The founder of management science is Fredrick Taylor in his book The Principles of Scientific
Management, in which there was one right way to do things.
LO: Explain the three questions under the new approach to work and how they apply to work
Focus on leadership:
1. Where are we going? Looking further down the road and anticipating changes.
2. Why are we going there? What is the purpose behind it? Focus beyond tasks – more on
vision and change.
3. How are we going to get there? Leaders accompany followers through change.
Communication is key! (more than e.g. being extraverted).
LO: Name the three places where we see digitalization
Digitalization is the move from analog, traditional approaches established in the industrial age to
creative, digital and technology-based approaches. Where do we see it?
Organizational level, culture of innovation, experimentation and updating value proposition.
Process orientation.
Dyadic/group level, working closely, but at a distance (the big transition in 2020, covid).
Through different technologies, we still need to build trust.
Individual level, managing boundaries with technology, continuous learning. This means a lot
more self-leadership and managing time. How do I create a separation between private life
and work life?
LO: Name the different factors in digitalization (i.e. digital transformation, digital maturity)
Digital transformation is a change in how a firm employs digital technologies, to develop a new digital
business model that helps to create and appropriate more value for the firm. Factors that are driving
the need for digital transformation:
Emerging digital technologies, as we see new possibilities, firms try to integrate it to stay
competitive.
Wider reach of competitors, digital firms. The landscape is changing, more digital-only firms.
Digital touchpoints, social media.
Digital as the new norm means defying traditional business rules.
LO: List the four factors that signal that firms are digitally mature
Digital maturity is how organizations systematically prepare to adapt consistently to ongoing digital
change. Firms that is digitally mature:
1. Communicate a clear, coherent digital strategy that is aligned with the overall organizational
strategy.
2. Focus on the long-term. Technology will continue to develop, so we don’t even know what is
possible.
