BUS5115 Operations Management Unit 7 Graded Quiz — 25 Q&A
Verified Answers 2025
Course:
BUS5115 Operations Management — University of the People (UoPeople)
Level:
MBA
Year:
2025/2026
Format:
Graded Quiz Solutions — 25 Q&A with Verified Answers
BUS5115 Unit 7 Graded Quiz — Lean Manufacturing and
Continuous Improvement
25 Questions with Verified Answers | Score: 96/100
Question 1:
What is the primary, overarching objective of Lean Manufacturing?
A) To automate as many processes as possible to reduce labor costs.
B) To maximize the utilization of all machinery and equipment.
C) To relentlessly identify and eliminate waste from all processes while maximizing customer
value.
D) To increase production batch sizes to achieve economies of scale.
Answer: C
Explanation:
The fundamental premise of Lean Manufacturing is the systematic elimination of waste (muda) to
create more value for customers with fewer resources. While automation (A) or utilization (B)
might be tactics used within a lean framework, they are not the primary objective. Increasing
batch sizes (D) directly contradicts lean principles, which favor small batch sizes and flow.
Question 2:
, In Value Stream Mapping (VSM), what distinguishes "value-added" activities from "non-value-
added" activities?
A) Value-added activities are those that physically change the product in a way the customer is
willing to pay for.
B) Value-added activities are those required by management for reporting purposes.
C) Value-added activities are any tasks performed by direct labor.
D) Value-added activities are processes that take the longest time to complete.
Answer: A
Explanation:
In lean thinking, value is strictly defined from the customer's perspective. An activity is only value-
added if it transforms the product or service in a way the customer is willing to pay for. Activities
required by management (B), tasks done by direct labor that don't change the product (C), or slow
processes (D) are often non-value-added and are targets for elimination or reduction.
Question 3:
A hospital emergency room reorganizes its supply cabinets so that frequently used bandages and
syringes are stored exactly where they are needed, clearly labeled, and arranged so anyone can
find them immediately. Which 5S principle is primarily being applied here?
A) Seiri (Sort)
B) Seiton (Set in order)
C) Seiso (Shine)
D) Shitsuke (Sustain)
Answer: B
Explanation:
Seiton (Set in order or Straighten) focuses on arranging necessary items so they are easy to select
for use, often summarized as "a place for everything and everything in its place." Sorting (A) is
removing unnecessary items. Shine (C) is cleaning. Sustain (D) is maintaining the discipline. This
scenario specifically describes organizing and labeling the necessary items.
Question 4:
Which of the following best describes the Lean concept of "Kaizen"?
A) A major, sweeping reorganization of the entire manufacturing facility.
B) A continuous, incremental improvement process involving everyone from management to
assembly line workers.
Verified Answers 2025
Course:
BUS5115 Operations Management — University of the People (UoPeople)
Level:
MBA
Year:
2025/2026
Format:
Graded Quiz Solutions — 25 Q&A with Verified Answers
BUS5115 Unit 7 Graded Quiz — Lean Manufacturing and
Continuous Improvement
25 Questions with Verified Answers | Score: 96/100
Question 1:
What is the primary, overarching objective of Lean Manufacturing?
A) To automate as many processes as possible to reduce labor costs.
B) To maximize the utilization of all machinery and equipment.
C) To relentlessly identify and eliminate waste from all processes while maximizing customer
value.
D) To increase production batch sizes to achieve economies of scale.
Answer: C
Explanation:
The fundamental premise of Lean Manufacturing is the systematic elimination of waste (muda) to
create more value for customers with fewer resources. While automation (A) or utilization (B)
might be tactics used within a lean framework, they are not the primary objective. Increasing
batch sizes (D) directly contradicts lean principles, which favor small batch sizes and flow.
Question 2:
, In Value Stream Mapping (VSM), what distinguishes "value-added" activities from "non-value-
added" activities?
A) Value-added activities are those that physically change the product in a way the customer is
willing to pay for.
B) Value-added activities are those required by management for reporting purposes.
C) Value-added activities are any tasks performed by direct labor.
D) Value-added activities are processes that take the longest time to complete.
Answer: A
Explanation:
In lean thinking, value is strictly defined from the customer's perspective. An activity is only value-
added if it transforms the product or service in a way the customer is willing to pay for. Activities
required by management (B), tasks done by direct labor that don't change the product (C), or slow
processes (D) are often non-value-added and are targets for elimination or reduction.
Question 3:
A hospital emergency room reorganizes its supply cabinets so that frequently used bandages and
syringes are stored exactly where they are needed, clearly labeled, and arranged so anyone can
find them immediately. Which 5S principle is primarily being applied here?
A) Seiri (Sort)
B) Seiton (Set in order)
C) Seiso (Shine)
D) Shitsuke (Sustain)
Answer: B
Explanation:
Seiton (Set in order or Straighten) focuses on arranging necessary items so they are easy to select
for use, often summarized as "a place for everything and everything in its place." Sorting (A) is
removing unnecessary items. Shine (C) is cleaning. Sustain (D) is maintaining the discipline. This
scenario specifically describes organizing and labeling the necessary items.
Question 4:
Which of the following best describes the Lean concept of "Kaizen"?
A) A major, sweeping reorganization of the entire manufacturing facility.
B) A continuous, incremental improvement process involving everyone from management to
assembly line workers.
