Q&A Verified Answers 2025
Course:
BUS5111 Applied Managerial Accounting — University of the People (UoPeople)
Level:
MBA
Year:
2025/2026
Format:
Graded Quiz Solutions — 25 Q&A with Verified Answers
BUS5111 Unit 8 Graded Quiz — Performance Measurement
25 Questions with Verified Answers | Score: 96/100
Question 1:
In a decentralized organization, decision-making authority is delegated to lower-level managers.
What is the primary advantage of this organizational structure?
A) It guarantees that all lower-level managers will make decisions that perfectly align with top
management's goals.
B) It reduces the total number of managers required, thereby significantly lowering administrative
costs.
C) It allows top management to focus on strategic planning while utilizing the localized knowledge
of lower-level managers for day-to-day operations.
D) It eliminates the need for a comprehensive performance measurement system since managers
are self-governing.
Answer: C
Explanation:
Decentralization empowers lower-level managers who have the best information about local
conditions to make timely decisions, which frees up top executives to focus on long-term
corporate strategy. Option A is incorrect because goal congruence is a challenge, not a guarantee,
, in decentralization. Options B and D are incorrect as decentralization often requires more
managerial layers and robust performance tracking systems.
Question 2:
A regional division of a large retail corporation is evaluated based on its ability to generate revenue
and control its operating expenses. The division manager does not have the authority to purchase
new stores or sell existing ones. This division is best classified as a:
A) Cost center
B) Profit center
C) Investment center
D) Revenue center
Answer: B
Explanation:
A profit center is a responsibility center where the manager is held accountable for both revenues
and costs (hence, profit), but not for the capital investments made in the center. An investment
center (Option C) would include accountability for invested capital. Cost and revenue centers
(Options A and D) only hold managers accountable for expenses and sales, respectively.
Question 3:
Which of the following metrics is most appropriate for evaluating the performance of a cost center,
such as an IT support department?
A) Return on investment (ROI)
B) Standard cost variances and quality metrics
C) Residual income
D) Gross profit margin
Answer: B
Explanation:
Cost centers are evaluated based on their ability to control costs while providing a specific level of
service or quality. Comparing actual costs to standard costs (variance analysis) alongside quality
metrics is the best approach. Options A, C, and D require revenue generation, which a pure cost
center does not control.
Question 4: