BUS5110 Managing Individual and Team Behavior Units 1-4 Test
Bank — Individual Behavior, Motivation, Teams, and Leadership
Course:
BUS5110 Managing Individual and Team Behavior — University of the People (UoPeople)
Level:
MBA
Year:
2025/2026
Format:
Comprehensive Test Bank — 60 Q&A with Verified Answers
BUS5110 Units 1-4 Test Bank
60 Questions with Verified Correct Answers | 100% Complete Solutions
Question 1 — Unit 1:
Which of the following best defines the primary focus of Organizational Behavior (OB) as a field of
study?
A) Analyzing macroeconomic trends to forecast organizational profitability and market share.
B) Investigating the impact that individuals, groups, and structure have on behavior within
organizations for the purpose of improving effectiveness.
C) Developing standardized accounting practices and financial reporting mechanisms for
multinational corporations.
D) Optimizing supply chain logistics and operational efficiency through quantitative analysis.
Answer: B
Explanation:
Organizational Behavior is a field of study that investigates the impact of individuals, groups, and
structure on behavior within an organization. Its primary goal is to apply this knowledge toward
improving organizational effectiveness and performance.
Question 2 — Unit 1:
,Sarah, a manager at a tech firm, relies primarily on her intuition and past experiences to make
decisions regarding team assignments. How would an evidence-based management (EBM)
approach differ from Sarah's current method?
A) EBM would require her to outsource all decision-making to external consultants.
B) EBM would encourage her to base decisions on the best available scientific evidence rather
than relying solely on intuition.
C) EBM would mandate that she use only quantitative financial data, ignoring human factors
entirely.
D) EBM would suggest she makes decisions based on the consensus of her subordinates.
Answer: B
Explanation:
Evidence-based management (EBM) complements intuition by basing managerial decisions on the
best available scientific evidence. It encourages managers to become more scientific in how they
think about management problems rather than relying exclusively on gut feelings.
Question 3 — Unit 1:
Which contributing discipline to Organizational Behavior primarily focuses on the study of people
in relation to their social environment or culture?
A) Psychology
B) Anthropology
C) Sociology
D) Political Science
Answer: C
Explanation:
While psychology focuses on the individual, sociology studies people in relation to their social
environment or culture. Sociologists have contributed extensively to OB through their study of
group behavior in organizations, particularly formal and complex organizations.
Question 4 — Unit 1:
In the context of OB, what does a contingency variable refer to?
A) A fixed organizational policy that cannot be altered under any circumstances.
B) A situational factor that moderates the relationship between two or more variables.
C) The guaranteed financial bonus an employee receives upon project completion.
, D) A universal truth that applies equally to all organizations regardless of context.
Answer: B
Explanation:
Contingency variables are situational factors or conditions that change the relationship between
two or more variables. Because human behavior is complex, OB concepts must reflect situational
conditions rather than relying on absolute, universal rules.
Question 5 — Unit 1:
Marcus is facing a situation where he must choose between reporting a colleague's minor rule
violation or protecting team cohesion. This scenario is best described as an:
A) Ethical dilemma
B) Organizational restructuring
C) Operational bottleneck
D) Evidence-based challenge
Answer: A
Explanation:
An ethical dilemma is a situation in which individuals are required to define right and wrong
conduct. In modern organizations, managers and employees frequently face these dilemmas
where the line between acceptable and unacceptable behavior is blurred.
Question 6 — Unit 1:
What is the primary role of a "liaison" according to Mintzberg's managerial roles?
A) Searching the organization and its environment for opportunities and initiating projects.
B) Transmitting information to outsiders on the organization's plans, policies, and actions.
C) Maintaining a network of outside contacts who provide favors and information.
D) Taking corrective action when the organization faces important, unexpected disturbances.
Answer: C
Explanation:
According to Mintzberg, the liaison role falls under interpersonal roles. It involves maintaining a
network of outside contacts and communicators who provide the manager with information and
favors necessary to function effectively.
Bank — Individual Behavior, Motivation, Teams, and Leadership
Course:
BUS5110 Managing Individual and Team Behavior — University of the People (UoPeople)
Level:
MBA
Year:
2025/2026
Format:
Comprehensive Test Bank — 60 Q&A with Verified Answers
BUS5110 Units 1-4 Test Bank
60 Questions with Verified Correct Answers | 100% Complete Solutions
Question 1 — Unit 1:
Which of the following best defines the primary focus of Organizational Behavior (OB) as a field of
study?
A) Analyzing macroeconomic trends to forecast organizational profitability and market share.
B) Investigating the impact that individuals, groups, and structure have on behavior within
organizations for the purpose of improving effectiveness.
C) Developing standardized accounting practices and financial reporting mechanisms for
multinational corporations.
D) Optimizing supply chain logistics and operational efficiency through quantitative analysis.
Answer: B
Explanation:
Organizational Behavior is a field of study that investigates the impact of individuals, groups, and
structure on behavior within an organization. Its primary goal is to apply this knowledge toward
improving organizational effectiveness and performance.
Question 2 — Unit 1:
,Sarah, a manager at a tech firm, relies primarily on her intuition and past experiences to make
decisions regarding team assignments. How would an evidence-based management (EBM)
approach differ from Sarah's current method?
A) EBM would require her to outsource all decision-making to external consultants.
B) EBM would encourage her to base decisions on the best available scientific evidence rather
than relying solely on intuition.
C) EBM would mandate that she use only quantitative financial data, ignoring human factors
entirely.
D) EBM would suggest she makes decisions based on the consensus of her subordinates.
Answer: B
Explanation:
Evidence-based management (EBM) complements intuition by basing managerial decisions on the
best available scientific evidence. It encourages managers to become more scientific in how they
think about management problems rather than relying exclusively on gut feelings.
Question 3 — Unit 1:
Which contributing discipline to Organizational Behavior primarily focuses on the study of people
in relation to their social environment or culture?
A) Psychology
B) Anthropology
C) Sociology
D) Political Science
Answer: C
Explanation:
While psychology focuses on the individual, sociology studies people in relation to their social
environment or culture. Sociologists have contributed extensively to OB through their study of
group behavior in organizations, particularly formal and complex organizations.
Question 4 — Unit 1:
In the context of OB, what does a contingency variable refer to?
A) A fixed organizational policy that cannot be altered under any circumstances.
B) A situational factor that moderates the relationship between two or more variables.
C) The guaranteed financial bonus an employee receives upon project completion.
, D) A universal truth that applies equally to all organizations regardless of context.
Answer: B
Explanation:
Contingency variables are situational factors or conditions that change the relationship between
two or more variables. Because human behavior is complex, OB concepts must reflect situational
conditions rather than relying on absolute, universal rules.
Question 5 — Unit 1:
Marcus is facing a situation where he must choose between reporting a colleague's minor rule
violation or protecting team cohesion. This scenario is best described as an:
A) Ethical dilemma
B) Organizational restructuring
C) Operational bottleneck
D) Evidence-based challenge
Answer: A
Explanation:
An ethical dilemma is a situation in which individuals are required to define right and wrong
conduct. In modern organizations, managers and employees frequently face these dilemmas
where the line between acceptable and unacceptable behavior is blurred.
Question 6 — Unit 1:
What is the primary role of a "liaison" according to Mintzberg's managerial roles?
A) Searching the organization and its environment for opportunities and initiating projects.
B) Transmitting information to outsiders on the organization's plans, policies, and actions.
C) Maintaining a network of outside contacts who provide favors and information.
D) Taking corrective action when the organization faces important, unexpected disturbances.
Answer: C
Explanation:
According to Mintzberg, the liaison role falls under interpersonal roles. It involves maintaining a
network of outside contacts and communicators who provide the manager with information and
favors necessary to function effectively.
