— 25 Q&A Verified Answers 2025
Course:
BUS 5114 Management Information Systems — University of the People (UoPeople)
Level:
MBA
Year:
2025/2026
Format:
Graded Quiz Solutions — 25 Q&A with Verified Answers
BUS 5114 Unit 2 Graded Quiz — Business Processes and
Information Systems
25 Questions with Verified Answers | Score: 96/100
Question 1:
Which of the following best defines an Enterprise Resource Planning (ERP) system?
A) A software platform used exclusively for managing customer relationships and sales pipelines
B) An integrated suite of applications that consolidates core business processes across
departments into a single unified system
C) A standalone accounting tool that tracks financial transactions and generates balance sheets
D) A supply chain platform designed to coordinate procurement and logistics with external
vendors
Answer: B
Explanation:
ERP systems integrate multiple business functions — including finance, HR, manufacturing, and
procurement — into one unified platform, eliminating data silos. Option A describes CRM, option C
describes accounting software, and option D describes SCM. The defining characteristic of ERP is
cross-departmental integration through a shared database.
, Question 2:
A company moves from separate, disconnected software tools in each department to a single ERP
platform. Which of the following is the PRIMARY benefit of this transition?
A) Reduced need for IT staff across the organization
B) Elimination of all manual business processes company-wide
C) A single source of truth that enables real-time data sharing across all business functions
D) Automatic compliance with all industry regulations and legal requirements
Answer: C
Explanation:
The core value of ERP migration is data unification — all departments access the same real-time
data, removing inconsistencies caused by siloed systems. ERP does not automatically eliminate IT
needs or manual processes, nor does it guarantee regulatory compliance, which requires separate
governance controls.
Question 3:
Which of the following accurately describes a "business process"?
A) A single task performed by one employee to fulfill a job description
B) A software application that automates repetitive administrative functions
C) A set of structured, interrelated activities that transform inputs into outputs to achieve a
specific business goal
D) A formal document outlining organizational hierarchy and reporting lines
Answer: C
Explanation:
A business process is a defined sequence of activities that produces a specific outcome, such as
order-to-cash or hire-to-retire. It involves inputs, transformation steps, and outputs. A single task
(A) lacks the multi-step dimension, while software (B) is an enabler, not the process itself.
Organizational charts (D) describe structure, not process flow.
Question 4:
SAP S/4HANA is best classified as which type of enterprise application?
A) Customer Relationship Management system